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SFA is a system to automate the sales workflow and managing the sales force. It proves to be a very important part of a full fledged customer relation management (CRM) system starting from lead tracking to order culmination.
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SFA for Speed & Productivity • SFA is a system to automate the sales workflow and managing the sales force • It proves to be a very important part of a full fledged customer relation management (CRM) system starting from lead tracking to order culmination • A successful implementation enhances the team performance by increasing speed, productivity and sales
Contact Management • Allows a methodical contact management • Aids the field force to • Schedule appointments • Plan follow ups • Chalk out optimized routes • Record visits and feedback
Lead Tracking • Enables capturing of leads from • Website inquiries • Marketing email responses • Website visits • Calls • Categorize leads • Analyze leads • Automatic assignment of leads to sales reps
Quotes and Orders • A systematic conversion of lead to quote • Instant quote for customers • Increase of promptness by field force staff
Order Tracking and Management • Order status tracking • Customer intimation • Direct integration of orders into the financial system
Sales Force Management • A well monitored sales force resulting in • Improved productivity • Better efficiency • Visit tracking and monitoring • Customer feedback integration • Mobile device management (MDM)
Reports & Analytics • Integration with smart Business intelligence tools • Smart dash boards for real time reporting • Accurate reporting for sales territories • Constant tracking of sales force performance management • Automatic reporting of field staff activities
Sales and Marketing Automation • Sales forecasting tools for automated marketing • Analyzing the records of the past sales • Predicting market trends • Creating synchronization between procurement and production
Competitor Knowledge • Competitor information put to relevant use • Tracking un-culminated leads • Marketing strategies and techniques analysis • Product analysis in light of competitor products
Mobile Sales Force Automation • Mobile devices and gadgets for • Ease • Comfort • Style • Improvised efficiency
THANK YOU • To know more – www.mobilesalesforce.net