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<br> For Assignment Solution Contact<br>Casestudyhelp.in<br>https://www.casestudyhelp.in<br>9422028822<br><br><br> Customer Relationship Management<br> <br><br><br>1. Define different types of customers, their relationship styles and types of relationship. <br><br><br>2. Explain all building blocks of CRM plan with proper examples. <br><br><br>3. Explain 360° view of analytical CRM with diagram. <br><br><br>4. "Relationship needs arise out of few goals". Discuss. <br><br><br>5. Draw a list of Parameters involved in defining technical requirements. <br><br><br>6. “CRM is emerging as a most important factor affecting business growthâ€. <br><br>Explain the statement.<br><br><br>7. What do you mean by Sales Force Automation? What are the advantages of sales force automation? <br><br><br>8. Differentiate between partner Relationship Management and Customer Relationship Management. What is the necessity of CRM? Discuss. <br><br><br><br>For Assignment Solution Contact<br>Casestudyhelp.in<br>https://www.casestudyhelp.in<br>9422028822<br><br><br>
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RETAIL MANAGEMENT Q1) What are Retailing? Explain the functions of retailing. Q2) Describe in detail various ‘theories of retailing’. Q3) What are the several types of store locations ? Discuss. Q4) Describe three type of shopping centers. Q5) What is ‘customer relationship marketing’ ? briefly explain ‘Relationship Marketing strategies’ in Retailing .
Q6) What is meant by ‘Relationship Marketing’ ? Compare and contrast the relationship marketing in organized and unorganized retail sectors. Q7) What are different ‘Retail promotion strategies’? Why media selection is a very important issue in retail management. Q8) What do you mean by sales promotion? Write in detail different tools of sales promotion.
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