Safety Management Systems Where are we? Where are we going? AMCO 2010

Safety Management SystemsWhere are we?Where are we going?AMCO 2010 Greg Cross / Margaret Menczel Aerodromes & Air Navigation

Outline • TC/CAC Meeting – 15/SEP/2010 in Ottawa • Current Status of SMS Implementation • Common Problems & Suggested Solutions

Joint TC/CAC Meeting Concerns Raised by CAC • Lack of National Consistency • Delays in Receiving Accepted Documentation • Deadlines and Response Times • Lack of TC Resources – non-SMS functions

Joint TC/CAC Meeting (cont’d) • Training for ALL Employees? • Numerical Assessment System • Use of TC SI’s for Guidance • Guidance Material – quality & non-airport • Communications

Current Status of SMS Implementation

Current Phase • Group 1 – Phase 3 submitted 31/MAR/2010. Phase 4 due 31/MAR/2011. • Group 2 – Phase 2 submitted 31/MAR/2010. Phase 3 due 31/MAR/2011. Phase 4 due 31/MAR/2012.

Expectations by Phase • At the time each phase is due and submitted to Transport Canada, the elements associated with that phase are to be in place and functioning. • It is not acceptable to wait for Transport Canada approval prior to implementing the requirements of each phase.

Document Reviews • As dictated by TC Staff Instruction SI 107-003. • Documentation reviewed using the Document Review Guide. • If documentation NOT acceptable, advise certificate holder and ask for 30 or 60 day turnaround. • When accepted schedule on site validation.

Revised Process for On-Site • Letter sent. • Not all sites will receive an on-site validation. • Risk based visits combined with PVI. • Airside Tour - Special Inspection

Common Problems and Suggested Solutions

Policy vs. Process • POLICY “we will …” - only indicates intent ... future tense • PROCESS “ we DO … “ - indicates what is being done - action statements ... present tense - collect data, review & report

Processes • Who, What, Where When, Why & How! • Maybe WRITTEN or FLOW “Process Maps”CHART • Inputs & Outputs

Required SMS Processes There are EIGHT!!!!! • PROCESS for setting goals and measuring attainment of these goals. • PROCESS for identifying hazards, and evaluating and managing risk. • PROCESS for ensuring personnel are trained and competent.

Required SMS Processes (cont’d) • PROCESS for internal reporting and analyzing of hazards, incidents and accidents and for taking corrective actions. • PROCESS for making personnel aware of their responsibilities. • Quality Assurance Program … an internal audit PROCESS to determine on-going compliance with the regulations.

Required SMS Processes (cont’d) • PROCESS for conducting periodic reviews or audits of the safety management system. • PROCESS for reviews or audits, for cause, of the safety management system.

Use the REGULATIONS! • Write processes with supporting procedures as defined by the regulations. • The SI’s and Guidance Material do not cover all of the aspects that are required by the regulations. • Manuals that are written to satisfy the expectations are generally not sufficient.

Goals, Objectives & Performance Measurement Safety is the end result of SMS – NOT the starting point! • Must relate to the Safety Policy. • Set Objectives. • Set Goals that are measurable based on the Objectives.

Goals, Objectives & Performance Measurement (cont’d) • Establish means of capturing and tracking the measurables. • Review performance - management review! • Review the Goals & Objectives on a regular basis and change them when warranted.

Investigation & Analysis • Define the roles and responsibilities of who does what! • Root Cause Analysis • Corrective Actions and Follow-up

Use of Risk Assessment on Existing Regulations DANGER! DANGER! The use of a risk assessment to justify an action of non-compliance with the regulations and standards will initiate immediate enforcement action!!!!!

CONTACT INFO Greg Cross E-mail: greg.cross@tc.gc.ca Phone: 905-405-3306 Margaret Menczel E-mail: margaret.menczel@tc.gc.ca Phone: 416-952-0243

Questions?

Safety Management Systems Where are we? Where are we going? AMCO 2010