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LEADERSHIP COACHING: Are You Maximizing Potential?. December 2007. Human Capital Lifecycle. Attract & Assess. Engage & Align. Develop. Transition. Scope of Services. Talent Attraction Planning Competency Modeling Individual Assessment Team Assessment Organizational Assessment.
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LEADERSHIP COACHING:Are You Maximizing Potential? December 2007
Human Capital Lifecycle Attract & Assess Engage & Align Develop Transition Scope of Services • Talent Attraction Planning • Competency Modeling • Individual Assessment • Team Assessment • Organizational Assessment • Coaching • Leadership Development • Team Development • Professional Skill Development • Succession Management • Employee Engagement & Retention • Employment Branding • Career Management • Strategy Implementation • Change Management • Performance Management • Outplacement • Career Decision • Organizational Transition Planning • Organizational Transition Implementation • Redeployment
Today’s Outline • Why Leadership matters • Coaching defined • The Benefits of Leadership Coaching • Getting a ROI • What’s your batting average and how to improve it! • Next Generation Coaching • Comments / Questions
Leadership Matters! Today’s realities demand: • Larger and more global organizations • Changing global economy • Leaner organizational structures • More dynamic labor markets • Increased importance of human capital • Enhanced leader pipeline to offsetdemographic trends • Growing leadership capacity • Strong leaders Organizations with top-tier leadership have: • a 9.6% higher total shareholder return over 3 years than the average organization • significantly higher financial value relative to peers (market capitalization) Ref: Corporate Leadership Council Succession Management Survey
Coaching Definition • Coach: From the middle english expression “coche”: A secure means of conveyance from one location to another • Products of Coaching: Self generating, self correcting, long term excellent performance. (Flaherty: Evoking Excellence in Others 1999)
What distinguishes coaching… • From: • Mentoring • Teaching or Consulting • Counseling or Therapy
Why a Strategic OD Investment ? • Connected to your business strategy • Addresses retention • Learning insurance for Skill development • Increasing your organization’s existing leadership capacity.
Benefits to your Organization: Improved bottom-line results Effective successions Valued leaders retained Improved morale Increased productivity Enhanced leadership accountability at all levels Increasing overall leadership capacity Leadership Coaching Leaders benefit at every level: • Emerging Leaders or High Value Talent – helping them prepare for the leadership role. • Developing or Mid-Level Leaders – helping them meet challenges in their current leadership positions. • Strategic or Executive Leaders – helping them successfully deal with significant organizational challenges.
The ROI of Coaching • Tangible Benefits… • The Manchester (now Right) study attempted to quantify the benefits received by a sample of 100 senior business executives. • Leadership Coaching delivers a ROI of 5.7 times the cost. • 70% estimated the value at $100,000 or more. • The effectiveness of training programs is also greatly augmented by adding a coaching component to them.
Coaching Augments Training Limited results Coaching delivers increasing, sustainable results Crane, Kavanagh, Rackham
Why 40% of Newly Promoted Leaders Fail Within 18 Months • 82% Fail to build partnerships and teamwork with subordinates and peers • 58% Confused or unclear about what is expected of them • 50% Lack of required internal political savvy • 47% Unable to achieve their two or three most important objectives • 28% Take too long to learn their jobs • 25% Lack of balance between work and personal lives
Coaching’s Levels of Learning… Incremental Improvement - new skills, practices, doing things better Re-shaping Patterns of Thinking - revising frames of reference, how one sees the world, and assumptions about the way things work Transformation – a fundamental shift in how one sees oneself
New Year’s Resolutions • What’s your batting average…?
New Year’s Resolutions Increasing the Odds • Clearly identify what success looks like. • Define some ways to measure progress and ultimate success. • Publicly declare and invite others to persistently keep you accountable • Enlist supporters in areas of life where it shows up. • Define and then seek winning conditions • Identify potential barriers and develop strategies to overcome. • Learn from success and set backs equally. • If all else fails…
Next Generation Coaching Coaching that: • supports the achievement of business outcomes • augments the leadership capacity required to drive business results • enables systemic change • is sufficiently process driven to be repeatable • is measurable • is accountable for a positive ROI