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Organising the Chaos

Organising the Chaos Lynley Lee ICT Manager AsureQuality Limited. Organising the Chaos. Lynley Lee ICT Manager AsureQuality Limited. AsureQuality. Lynley Lee ICT Manager - AsureQuality Ltd

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Organising the Chaos

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  1. Organising the Chaos Lynley Lee ICT Manager AsureQuality Limited

  2. Organising the Chaos Lynley Lee ICT Manager AsureQuality Limited

  3. AsureQuality • Lynley Lee • ICT Manager - AsureQuality Ltd • State Owned Enterprise (SOE) resulting from a merger of two SOE’s - AgriQuality Ltd and Asure NZ Ltd • 1700 staff - 140 locations New Zealand and Australia • Head Office Auckland – Data Centre Christchurch • Approx 800 desktop, 300 Laptop, 200 thin terminals, 100 Handhelds devices • Food Quality Assurance and Biosecurity Services • Audit, Inspect, Verify and Certify food quality from Farm to supermarket shelves around the world

  4. Identifying the business challenges - 2003 • All areas of business have a much greater reliance on IT • Increasing need for IT to be able to respond quickly or appropriately to customers and business needs and opportunities • Need to move to integrated, seamless, paperless information systems • Limitations in accommodating mobile computing • Greater need for integration with customers

  5. Identifying the Technology Challenges • Need for a tighter more standardised IT framework • Security Challenges - Business Continuity (DR) • Dated and superseded software and hardware • Right first time (Enterprise View) • Need to be agile & support new business initiatives • Need to deliver web services, manage identities, integrate and share information • Provide secure access, anywhere and anytime • Need for technology policies

  6. 2003

  7. First Principles • Simple Rules (no desktops in the Data Centre) • Enterprise standards • SAN • Backup Library • Central UPS • All Servers Racked • Cisco and HP • Built on Existing Investments • No rip and replace • Shift from Reactive Management

  8. Making the Change • People Development (right person, right job) • Leadership Development • Technology Decisions • ZenWorks – Asset management, application deployment, remote control • iChain – Secure all Internet Services, include authentication • iFolder – My files with me, but also held at the Data Centre • Identity – eDirectory creating a Central Identity Vault • SUSE Linux (OES) – where appropriate • Email – GroupWise • Security • Business Policies, Processes and Procedures

  9. Progress 2004 – 2005

  10. Building on the Foundations • Key Strategies • Extending identity integration • Continuing transition to Linux • SaaS, SOA • Blade Technology and Virtualisation • Collaboration • More than just email • VoIP – IP telephony, Videoconferencing • Maintaining Standards, Business ICT Leadership

  11. Summary – ICT Leadership • People Development • Simplicity, Responsive, Stable, Functional • Lower Administration, High Automation • Ease of Access for Users – With Enhanced Security • Access from anywhere, anytime • One Identity • Business lead policies • Effective Integration

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