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Analysing internal social media and links to IC strategy Dr Jimmy Huang Warwick Business School

Analysing internal social media and links to IC strategy Dr Jimmy Huang Warwick Business School. Rhetorical practice as a crucial aspect of IC . Three telecoms examples . Case 1. Case 2. Case 3. K ey dimensions, characteristics and implications. Three key dimensions of IC

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Analysing internal social media and links to IC strategy Dr Jimmy Huang Warwick Business School

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  1. Analysing internal social media and links to IC strategyDr Jimmy HuangWarwick Business School

  2. Rhetorical practice as a crucial aspect of IC

  3. Three telecoms examples Case 1 Case 2 Case 3

  4. Key dimensions, characteristics and implications • Three key dimensions of IC • Reach versus richness • Univocality versus multivocality • Consumption versus coproduction • Their characteristics and implications • Defining the degree of fluidity in internal communication • Paradoxical relationships (trade-offs) within and amongst each dimension • Forcing managers to make an ‘either or’ decision amongst the trade-offs

  5. Can IC be ambidextrous by moving beyond the trade-offs through the use and leverage of social media?

  6. Concluding remarks • Aligning your strategic intents with your IC strategy • You can be innovative in your IC strategy, but do approach it as a long-term investment

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