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Big Brothers Big Sisters Of Delaware. Morrison’s Mentors. Meet The Mentors. Kevin Molly Jesse Kayla Pat Emilia Brad. The Change Process. Conduct a thorough assessment Analyze work culture issues Develop a bold vision Design a road map Implement the plan
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Big Brothers Big SistersOf Delaware Morrison’s Mentors
Meet The Mentors • Kevin • Molly • Jesse • Kayla • Pat • Emilia • Brad
The Change Process • Conduct a thorough assessment • Analyze work culture issues • Develop a bold vision • Design a road map • Implement the plan • Institutionalize Kevin Kaminski
History • Public Organization • Children who are in need • BBBS Efficiency rate Kevin Kaminski
Mission • Mission Statement • Why so effective? Kevin Kaminski
Organizational Assessment • Survey of Staff • Comfortable & supported • Communication • Team work • Special Ceremonies • Misleading Mission Molly Vlach
Organizational Assessment • Survey of Students • Students • Knowledge of Big Brothers, Big Sisters • Interest in Volunteering Molly Vlach
Organizational Assessment • Visit with Mr. Joseph Duffy • Transactional • Chain of command • Delegation • Lack of communication • Lack of staff and goals Molly Vlach
Organizational Assessment • Structure • Human Resources • Political • Symbolic Jesse Marsh
Work Culture Issues • Passionate about the organization • Staff are big brothers/sisters • Potential skills to change • Staff on separate pages • Ceremonies at all levels Kayla Hardie
Work Culture Issues • Willing to change? • Communicating is the main issue • Strong reliance on technology • Expanding outreach vs. internal change Kayla Hardie
Bold Vision for Change • Types of change • Short-term goals • Interns; Big Brothers; Clubs • Increase staff morale • Important to begin the change process Pat McCloskey
Bold Vision for Change • Long-term goals • Structural change • Hierarchy to a matrix • Human Resources • Increase in fundraising Pat McCloskey
Road Map to Success • Making the vision a reality • Most important • Create an open door policy • Communication between levels Emilia Hartman
Road Map to Success • Long Term Goals • Matrix style • Communication throughout all sectors • Creating a stronger organization Emilia Hartman
Implement the Plan • Programs for student interns • Changes with budget and fundraising • Creating better employee relations • Establishing a human resources department • Creating timelines and deadlines Brad Koehler
Question and Answer • Any questions? • Interested in becoming a volunteer? • BBBS of Delaware contact information: 105 Robino CourtSuite 413Wilmington, DE 19804Phone: 302.998.3577Fax: 302.998.1673cdelvecchio@bbbsde.org
References • J. Duffy, personal communication, Nov. 24, 2009. • (2008). Big Brothers Big Sisters of America. Retrieved from http://www.bbbsa.org • (2009). Big Brothers Big Sisters of Delaware. Retrieved from http://www.bbbsde.org