Cleansing & Solid Waste Operations Department

1. Cleansing & Solid Waste Operations Department DATE: 31 AUGUST 2012 VENUE: DSW Executive Boardroom

2. PURPOSE Address Operations Management concerns regarding the management of discipline at the workplace. • Overview of disciplinary matters – July 2011- June 2012 • ACO’s handling disciplinary hearings • Shop steward meetings • Overtime • Sick Leave Management/ EAP/ Light Duty • Liaison Officer/ Pension Payments • Mini-loans • Staff/ Employee Rights • Management Rights • HR Related Concerns

5. Disciplinary Cases – In Relation to the WorkforceCSW Operations Department July 2011 – June 2012

6. Disciplinary Cases – CSW Operations Department - July 2011 – June 2012

7. Disciplinary Cases – CSW Operations Department - July 2011 – June 2012

15. SANCTIONS/OUTCOMES CSW Operations Department July 2011 – June 2012

17. Arbitrations Cleansing & Solid Waste July 2011 – June 2012

18. Arbitrations Cleansing & Solid Waste July 2011 – June 2012

19. Outcome of Arbitrations Cleansing & Solid Waste July 2011 – June 2012

20. Outcome of Arbitrations Cleansing & Solid Waste July 2011 – June 2012

21. ACO’s Handling Disciplinary Cases • Most of the ACO’s have attended the Initiating Disciplinary Hearings course. • Custom vs. Practice: Managers are usually appointed as Employer Representatives/ Presiding Officers.

22. ACO’s Handling Disciplinary Cases continued Clause 6.6.2 of Disciplinary Procedure and Code Collective Agreement: • “A person appointed to serve as the Presiding Officer should be at a level more seniorthan the employee(s) who is/are being charged...”

23. Disciplines continued Clause 5.3 of Disciplinary Procedure and Code Collective Agreement: “The maintenance of discipline is the responsibility of management and falls within the control function of any supervisory position.”

24. Shop Steward Meetings Clause 8.7 of the Organisational Rights Agreement - Meetings and Facilities 8.7.1 Meet with members in constituencies for 2 hours per month (Depots). 8.7.2 Four general meetings per year of 2 hours (Centralised venues).

25. Shop Steward Meetings continued Clause 8.7 of the Organisational Rights Agreement - Meetings and Facilities 8.7.3 Shop steward committee 2 hours per month (Union Office). 8.7.4 Where possible, access to an office equipped with suitable facilities to carry out shop steward duties. 8.7.5 Access to notice boards to display notices.

26. Shop Steward Meetings continued Clause 8.8 of the Organisational Rights Agreement – Time off for Trade Union Activities and Training 8.8.1 15 days per year for trade union activities and training (outside workplace) - Different to shop steward duties (Clause 8.1). - Must submit leave application. - Specify “shop steward leave” under “ Other” block. - Submit to HR Shared Services to debit 15 days.

27. Shop Steward Meetings continued Clause 8.8 of the Organisational Rights Agreement – Time off for Trade Union Activities and Training 8.8.2 6 days can be pooled and re-allocated - Practice is that 15 days very seldom used.

28. Overtime • Basic Conditions of Employment Act • Conditions of Service • Covers the areas of time and payments. • Standardization/ Custom & Practice across all Regions • eg. If employees do not report for work on Thursday/ Friday, they will not be allowed to work the weekend. • Latest submission by Labour regarding Night Shift allowance on Weekends

29. Sick Leave Management High Absenteeism Rate  Sick Leave The high absenteeism rate in the organisation is related to the amount of sick leave that employees are taking.

30. Sick Leave Management continued • Medical Boarding/ Temporary Disability • Procedures • Roles and Responsibilities of Stakeholders • HR, Line Management, Employee, OCH and Pension Fund

31. Sick Leave Management continued Return to Work Interviews • Not punitive • Not to determine diagnosis & medication • Not a fishing expedition • To be encouraged • To show you care • To determine fitness for duty

32. Sick Leave Management continued • Substance Abuse • Alcohol, Drugs, etc. • EAP Service Providers • ICAS, SANCA, etc. • Light Duty/ Incapacity • SLM Guidelines

33. Liaison Officer Duties • Medical Boarding • Procedure

34. Liaison Officer Duties continued. Pension Payments • Consistency/ Inconsistency • Possible Reason for Delays • Bottlenecks • Personal Details not updated eg. Contact numbers/ nomination of beneficiaries • Communication/ Lack of Communication • Importance Of Tax Reference Numbers • Incorrectly completed forms

35. Liaison Officer Duties continued. • Its not all doom and gloom though, there have been recent achievements. • A new Liaison Officer is in the office. • The previous backlog has been dealt with. • Local Pension Funds have been established.

36. Mini-Loans • Blue Slips • Loan Sharks • Pension Funds • IMATU & SAMWU • ICAS – Financial Planning – Counselling, etc.

37. Staff/ Employee Rights

38. Management Rights

39. Standardization of Forms and Procedures • Induction Programmes • Implementation of an Induction DVD • Also available in isiZulu • Use of the Council-wide and/or DSW Staff Handbook • Non-appointment forms • Who signs the form

40. General Concerns from Line Management • HRO’s are taking a long time to schedule events, sometimes even after confirming dates with relevant parties. • Uncoordinated activities sometimes pose problems. • Some HRO’s lack knowledge of some important aspects like ORA, Collective Agreements , etc.

41. General Discussion &Questions

42. THANK YOU!