Dealer Portal Training

1. Dealer Portal Training

2. Empowering your business • INCREASE sales with IOLO’s no credit check program • EASE of use with IOLO’s automated web application • ACCESS web based • Dealer training and support • Consumer application and approval • Dealer reporting • CONVENIENT consumer options with two early buy out options • CUSTOMER SERVICE provided by IOLO once the customer is approved and has leased their device

3. Electronic Device Leasing – Make your Sale • Consumers want the newest devices • IOLO provides a flexible lease payment program • Benefits of IOLO’s program • Convenient and affordable lease program with two early buyout options 1) 100 day buyout option (pay within 100 days without penalty) 2) 65% buyout option (post 100 days pay 65% of the remaining amount)

4. Pre-Qualify your Customer Pre-Qualification Key Talking Points • Checking account that has been open and active the last six months • Checking account with no “Non-Sufficient Funds” (NSF’s) for the past 90 days • Currently employed with the same employer for the last six months • Earn at least $750 per month from your job • At least 21 years old • If the customer meets the pre-qualifications then you will assist them in completing the IOLO application so they we can determine the approval for the program. • It is important to emphasize the ease and convenient payment program the customer will have using the IOLO program to get the latest technology and the device they want.

5. Dealer Log In Enter your assigned log in information Enter the password for your store (Please note, once training has been completed you will be emailed your login and a temporary password).

6. New Customer Application Select ADD NEW CUSTOMER

7. Pre-Qualification Answer each pre-qualification question to continue to the customer application.

8. Personal Information Fill out all required information, once you have finished select Save & Continue

9. Personal Information (continued) ** If the customer has not been at their current address for more than 2 years the previous address will be used for verification. Please do not skip this section, your customer may not qualify if the previous address cannot be confirmed. Once the previous address has been entered, select Save and Continue to move to the next screen

10. Employment Information Employment will be verified as well as the Employer, it is important the customer enters the main number of their work location. If the main number is not entered and employment cannot be verified your customers’ application may not qualify.

11. Bank Information Enter Bank Routing information, account number and phone number

12. Submitted Application The portal will return you to the main screen. The application you just submitted will be listed in the portal as “Pending”. Please allow a few minutes for the system to refresh with the approval status.

13. Application Status - Approved If your customer is approved, the approval amount will be listed in the status description.

14. Approved Customer You will see an Approved response on the screen with their approval amount The customer will also receive a confirmation email Key Talking Points: • Congratulate your customer and show them the devices they can acquire with their approval amount. • Remind them they can purchase any device within their approval amount (including accessories for that device) ** Minimum lease amounts do apply **

15. Customer Contract Once the customer has been approved and has chosen their device and any accessories, you will complete the contract and payment process You will reference this many times during your selling process so please keep it accessible

16. Contract Process To begin the contract process, enter the device information. The site will not allow you to continue if you have exceeded the approval amount. You can add all accessories as well by selecting Add Another Device.

17. Dealer Portal Continued… • Once the consumer has finished reading the contract they will be required to provide their electronic signature affirming their acceptance of the terms and conditions • Once the customers provides their electronic signature they have entered into a legally binding contract and are subject to the terms and conditions • Allow your customer the time they need to read and review the terms and conditions of their contract prior to having them provide their electronic signature

18. Accepting the contract Customer must E-sign here to accept the contract. Customer must also check the box here to accept that the device is in good, working order.

19. ACH Transaction Approval Customer must also sign this form to approve the ACH transaction for their new device. The date will populate automatically on the day of the sale.

20. Application Status - Denied The customer does not qualify for IOLO’s leasing program at this time. We will be unable to share personal, and/or financial information with our Dealers regarding the customer account.

21. Denied Customer If the customer has not been approved, you will see “Denied” on the Application Status tab This customer did not qualify for IOLO’s leasing program at this time The customer can contact us via email at customersupport@ioloit.com for any additional information Key Talking Points: • If the customer was denied because they did not meet all the qualifications, remind them of the qualifications and that they can re-apply once they have met them

22. Dealer Reports We understand the importance of you receiving the funding for your device as quickly as possible Additionally we understand the importance of reviewing your customers that have taken advantage of the IOLO lease program For your convenience you will be able to view the status of the payment and general customer information by selecting the “Sales Reports” tab ** Please remember to allow 48 hours for payment processing (not taking into consideration holidays and weekends). **

23. Dealer Reports (continued) The Sales Reports tab will allow you to view which contracts have been “Funded” and which contracts are still “In Progress” as well as a history of IOLO customers for your location

24. Leasing Options made EZ Thank you for choosing IOLO to increase your sales ability and provide valuable leasing options to your customers. Now that your training is complete you can expect your Welcome Kit within the next 5 days, including • 1 - 11” x 17” Poster for your store window • 2 – 8 ½ ” x 11” Posters for your counter displays or other locations • Stickers to place on the front door of your business • Store Log in and password Please display the material provided, you are also able to order additional material from the “How it Works”, or “Dealer Resources” section of our site.

25. Congratulations! Congratulations on your successful completion of IOLO’s Dealer Portal Training You are now one of many dealers that can offer the benefits of IOLO’s Lease to Own program to your customers, while increasing your revenue through added sales opportunities IOLO’s Dealer Support Team will be in touch with you shortly to issue your Portal Username and Password. Welcome Aboard…