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Non verbal communication

Non verbal communication. Eleni Fiaka. What is Non-Verbal Com?. It’s the way a person transfers messages to another person. This way of communication does not contains verbal language. But you can non verbally communicate with sounds(screams, tone of voice etc.)

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Non verbal communication

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  1. Non verbal communication EleniFiaka

  2. What is Non-Verbal Com? • It’s the way a person transfers messages to another person. • This way of communication does not contains verbal language. • But you can non verbally communicate with sounds(screams, tone of voice etc.) • We can say that non verbal communication can happen between people and animals or animals.

  3. Examples • Body language • Gestures • Eye contact • Clothes • Dance • Positioning with in groups

  4. Importance • Successful interaction with others • Affects attitudes and feelings • It plays an important role for top job positions • Determines your social stand

  5. Cultural differences • Important differences in non verbal communication between cultures can create misunderstandings. • Appearance, gestures, body movement, posture, facial expressions, eye contact and gaze, touch, paralanguage, smell.

  6. Posture • Bowing is criticized in US but shows rank in Japan • Hands in pocket is disrespectful in Turkey • Sitting with legs crossed is offensive in Ghana and Turkey • Showing soles of feet is offensive in Thailand and Saudi Arabia

  7. Gestures • Pointing : US with index finger, Germany with little finger, Japanese with entire hand (most Asians consider pointing with index finger to be rude) • Counting:  Thumb = 1 in Germany, 5 in Japan, middle finger for 1 in Indonesia.

  8. Eye contact • Western cultures see direct eye to eye contact as positive • But in Japan, Africa, Latin American and Caribbean avoid eye contact to show respect.

  9. Paralanguage • vocal characterizers • Japan — giggling indicates embarrassment • India – belch indicates satisfaction

  10. References • http://www.bizmove.com/skills/m8g.htm • http://www2.andrews.edu/~tidwell/bsad560/NonVerbal.html

  11. End of presentation!!

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