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Iram mumtaz Roll no 07-24
Quality audit “An audit is a systematic and independent examination to determine whether quality activities and related results comply with planned arrangements and whether these arrangements are implemented effectively and suitable to achieve objectives”
Audit terms • Audit: “Planned, independent and documented assessment to determine whether the requirements meet” • Auditee: “An organization to be audited”
Auditing: “A unit function thaty carries out audits throug its employs. this may b a department ,a client or an independent third party”. • Auditor: “ An individuakl who perform quality audit”
Quality system audit – main features • the process of quality system audit determines whether: • The documentation meets the defined quality objective of the organization 2 The activities performed are in conformity 3 The quality system is effective w.t.r documentation and its implementation in meeting defined quality objectives
Audit objectives • There are two main objectives: • General objectives • Specific objectives
General objectives • Audit should be carried out to: • Determine conformity or non-conformity of quality system elements. • Determine the effectiveness of the implemented quality system.
Specific objectives • Audit should be initiated: 1 within a contractual frame work. this is done to: • evaluate a supplier to establish a contractual relationship • Verify that suppliers quality system either they meet requirements (c) Follow up corrective action from a previous audit
For the purpose of an internal organization audit. this is done • As a routine examination of the organization quality system to verify that it meet requirements . • as a particular circumstances such as variation in in the quality of product. • Evaluation of quality system against quality system standards
Audit teams • When more than one auditor performs the job • The audit team may include experts,auditor trainees,auditee and lead auditor
Role of the client • The client should: • Initiate the audit, define the scope of the audit and receive audit reports • Decide on the necessary follow-up action and so inform the auditee
Purpose of quality audit • Establish the adequacy and suitability of the system • Determine that the quality established conforms to the specified requirments • Interlinks the documented system to meet the defined objectives
Afford opportunities for system analysis • Lead to improvement in the quality • Identify product or service non-conformities and system deficiencies for continuous improvement • Verify remedial measures taken on the previously identified system deficiencies
Aid problem-solving • Provide a systematic approach to problem solving , as deficiencies brought out during audit require formal action plans to rectify them • A vast majority of problems are quality problems concerning the quality of work raw material, information, equipment, training etc
Facilitate decisions making • Enable the management to take meaningingful decisions • Establish a direct link with top management as they review audit report • Reduce the risk associated with management decisions