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Computer E- ssentials

Computer E- ssentials. Group Members Will Howell Tausif Rajkotwala Komal Chandarana. System Request. Project Sponsor – Tom Hughes Vice President of IT at Computer E- ssentials Phone : (409) 536 1236 Fax : (409) 536 2453 Email : Tom.Hughes@ComputerEssentials.com.

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Computer E- ssentials

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  1. Computer E-ssentials Group Members Will Howell Tausif Rajkotwala Komal Chandarana

  2. System Request Project Sponsor – Tom Hughes Vice President of IT at Computer E-ssentials Phone : (409) 536 1236 Fax : (409) 536 2453 Email : Tom.Hughes@ComputerEssentials.com

  3. Business Background • This company was founded in 2005 • Annual Revenue $1 Million • Company focus is to sell computer parts as well as assembled computers • Has 4 outlets in the state of Texas • Main Branch : Houston, TX

  4. Business Needs • Increase exposure • Decrease Company Labor Expenses • Improve Customer Service • Increase Sales • Increase Market Shares

  5. Business Requirements • Provide online customer access to assemble and purchase components. • Track customer information • Generate Sales Reports • Provide Billing Process • Provide product search system • Track Inventory count and reorder value

  6. Business Values Tangible Values Intangible Values Reduction in customer complaints from depleted stock items Increase in customer satisfaction for ease of access and purchase Increase in selling efficiency from removal of restricted operating hours and providing services 24X7 • $150,000 in sales from selling computers online • $60,000 in sales from store related to publicity • $50,000 cost reduction in labor expenses

  7. Issues/Constraints • Ensure Security for online Transactions • System will need to be compatible with different browsers • System must have high availability with 100% uptime • System should be user friendly • Proposed budget is $150,000 – $200,000 • Time

  8. Questions ?

  9. Thank You

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