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Enterprise Social Software

Improving business through people or “everything I ever needed to know about social networking I learned from my 12 year old on Myspace…”. Enterprise Social Software. Christian Gray. Senior Account Executive Safari Books Online 18 years Sales, Marketing & Business Development

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Enterprise Social Software

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  1. Improving business through people or “everything I ever needed to know about social networking I learned from my 12 year old on Myspace…” Enterprise Social Software

  2. Christian Gray Senior Account Executive Safari Books Online 18 years Sales, Marketing & Business Development BizNetwork for E&Y 1997 Last few years using, researching and writing about enterprise social software and social networking

  3. Start of a public speaking career Welcome to the world famous Jungle Cruise…

  4. Ernst & Young, Biznetwork via www.archive.org Screen shot from wayback machine

  5. Searcher Magazine July 07 Sept 07 2008

  6. History of Social Software 1940’s 2007

  7. Rob Cross http://www.robcross.org/sna.htm

  8. Valdis Krebs, http://www.orgnet.com

  9. Karen HuffmanNational Geo Society LexisNexis Innovation Award Manage the Intranet Improve Relationships Wiki, Blogs & RSS Global users, improve communications, productivity

  10. Christy Confetti-HigginsSunLearning, Digitial Libraries & Research Active working with SecondLife and the Sun Pavilion Sun’s MPK20 – SecondLife for the Enterprise Team Meetings Personal Space Sharing Applications

  11. Aerospace Company RSS Feeds, Wiki & Sharepoint 30 – 40 blogs 10 active wiki (4 are library) internal iGoogle Page, AIAA, Get Abstract, IEEE, APQC, Library Spotlight, III: output RSS feed nightly (a new books feed & Mongraphs and Serials) Stealth Sandbox a.k.a. Skunkworks I could tell you, but then I’d have to…

  12. William Hayes BiogenIdec 3 librarians 5,000 employees CMS – DrupleWiki – Atlassian eRooms – Documentum CoP – Web Forum RSS Feeder – NewsGator Expert finder – Scilink Collaborative Bib - Quosa Thought leader Getting more resources

  13. How to get started? Reading & research Talk to others Personal use / experience Sandbox Proof of concept Pilot

  14. Why does it matter to you? Content MS HR MS Information MS Integrated Library Software/Sys Enterprise Resource Programs KM Collaborative Software

  15. Why does it matter to you? Sanofi Aventis www.tacit.com

  16. Business reasons for a network analysis • Leadership development • Identifying high performers • Succession planning • Innovation • Connecting people and ideas • Identifying key energy sources in an organization • Knowledge management • Identifying expertise • Assessing connectivity and access of existing knowledge assets • The lost knowledge problem • Organizational change • Identifying key influencers for strategic change or restructuring • Monitor integration of staff following mergers and acquisitions • Communities of Practice • Detecting and bridging gaps • Measuring return on investment • Improving Collaboration • Identify weaknesses • Team building • Bridging Relationships • Mergers and acquisitions • Partner strategy Source:Social Network Analysis Jumpstart Series, 2006 Early & Associates

  17. http://www.tomoye.com Where are you in the participation curve?

  18. Awareness Networks 80% of MD searches for people

  19. SUMMARY TOP 3 Points

  20. Select Minds Professional Services Co 5 years $5.7 million $71 million ROI

  21. Visible Path What would Linkedin/FB/Myspace be if they indexed all employees & employee relationships?

  22. Connetbeam Honeywell Tagging Enterprise Search

  23. 2.0 Events http://www.enterprise2conf.com/conference http://www.web2summit.com/ http://www.socialnetworkingconference.com http://research.microsoft.com/workshops/SCS2005/ http://tnni07.thenewnewinternet.com/ http://www.web2expo.com/

  24. http://www.wildbit.com Social Networks Research Report Design Attracting new members Structure of the community Encouraging participation Stimulating social interaction

  25. Gartner Nikos Drakos Anthony Bradley

  26. Books The Value of Hidden Networks Starfish and the Spider Net Work The Virtual Handshake Six Degrees of Separation Linked Tipping Point Wikinomics Mavericks at Work The Long Tail

  27. The Virtual Handshake How to Why to David Teten Scott Allen

  28. Net Work Patti Anklam

  29. The Starfish and the Spider P2P Networks v. Music Industry (Apaches)

  30. We Are Smarter Than Me Eli Lilly Amazon.com Dell Computers Cambrian House Angie's List Proctor & Gamble

  31. Web Resources SLA KM Division Wiki http://wiki.sla.org/display/SLAKM/KMD www.wikimatrix.com www.mashables.com www.oreilly.com

  32. http://econtent.typepad.com Rich Hoag Honeywell Eng. Div. Corp E-Learning

  33. Summary Users add value (and you are we) If you don’t use it how can you every deploy it You have a very important role to play Get on the bus or get run over

  34. Christian Gray cgray@safarijv.com (323) 806 – 5856

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