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N orthern C alifornia E mployment N etwork NCEN Business Services. Presented to: Upstate California Economic Development Council By: Janis R. Trueblood, Alliance for Workforce Development Inc. Jim Jansen, Shasta Private Industry Council. NCEN Business Services Philosophy .
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Northern California Employment NetworkNCEN Business Services Presented to: Upstate California Economic Development Council By: Janis R. Trueblood, Alliance for Workforce Development Inc. Jim Jansen, Shasta Private Industry Council
NCEN Business Services Philosophy • Mission: Unlimited employment opportunities for the residents of Northern California – To achieve this we must have a stable and prosperous business community. • “Business is our customer, our services and job ready workforce are our products.”
How Does This Work? • Approval from the “top” which trickles down allowing sub-contractors to “think outside the box” • Decision making authority at the local level • Partnerships that “actually do” collaborate and work together • CEDS/STEP Local and Regional Plans • Workforce Employment Plans • Active participation with pre-development meetings with Economic Development professionals and business • One-Stop Business Services act as the Human Resource Department for business.
COOL PROJECTS! • Website Initiative 2003! • Small Business on the web in one day!
COOL PROJECTS! • Large Scale Recruitment and Customized Training • Rolling Hills Casino
COOL PROJECTS! • Job Fairs • Seasonal, Industry Specific, Youth • Includes Business Training
COOL PROJECTS! • Demand Occupation Pre-Hire Training • Construction Boot Camp • Nursing Career Ladders • CNA to LVN to RN • Health care/industry has become an increasingly important business attraction tool.
MORE COOL PROJECTS! • Ongoing Business Education Workshops • 1st Friday’s • Quarterly Conferences • Employer-to-Employer Mentorship Programs • Local Employer Advisory Council
MORE COOL PROJECTS! • Business Resource Libraries • One-on-One Assistance • Safety, HR, Training, Marketing • Write Your Own Personnel Policy, Job Descriptions, Business Plans, and More!
Workforce Programs Economic Development • Town Hall Meetings/Economic Summits • Grass Roots Economic & Workforce Vitality Committees • Small Business Forums
Workforce Programs Economic Development • Partnering for Business Training • Doing Business with the Government • Patent-to-Profit • Small Business Start Up – Writing a Business Plan • Marketing • Guest Service Academy • Workshops and One-on-One Consultations in Financing, Marketing and Growth Management • Etc., etc., etc.,
Workforce Programs Economic Development • Response Teams • Business Attraction/Expansion • Closures/Substantial Lay-Off
Workforce Programs Economic Development • Lay-Off Aversion • Inefficient Operations • Customized Training utilizing Efficiency Expert saves 20 jobs. • Unbearable Operating Costs • Power costs jump from 30k to 180k/monthly. Leveraged funding purchases gas powered generator reducing costs & saving 125 jobs. • Temporary/Seasonal Slow Downs • Work Share can be the answer to Seasonal Lay Offs and the loss of a trained workforce for employers. • Sales/Negotiations • Processing plant looking at closure by parent company. Business planning, zoning assistance, and small business loan helps transition to new owner keeping 23 people employed.
Hiring Centers • Your Local One-Stop Helps Employers Find the Right Employees plus They Can Save Local Employers $$$ • Employee Recruitment & Screening • Job Description Legal Application Advertising Screening Initial Interviews • Large Volume New Hires • Small Volume New Hires • Single Individual Hires
Traditional Programs with a New Twist • On-The-Job Training • 50% Reimbursement during designated training period for eligible WIA candidates • Responsive from identification to implementation of 72 hours or less • Customized Training • Employer/WIA Program Split the Cost 50/50 • Skills Upgrades • Employee Skill Enhancement – Job Retention • Tax Credits • Enterprise Zone
Customer Satisfaction • Employer Feedback is crucial to success of Business Services Programs • Surveys • Evaluations • Follow-Up Phone Contact • Shasta Business Resource Center Video Tape!
How Can We Steer The Ship Together! • Get On Board With: • Pre-Development Meetings - Business + Economic Development + One-Stop • Co-Sponsor Business Workshops • Work Together in Strategy Sessions • Local and Regional Cooperative Marketing • Co-Sponsor Job Fairs • Survey Together • Your Local “Business Services Team”