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VOLUNTEER RECRUITMENT and Retention How do we get them and keep them? Presented by: Linda sarsour advocacy and civic engagement coordinator, NNAAC/ACCESS.
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VOLUNTEER RECRUITMENT and RetentionHow do we get them and keep them?Presented by: Linda sarsouradvocacy and civic engagement coordinator, NNAAC/ACCESS
People volunteer their time for a variety of legitimate reasons. Usually, some jobs attract people with certain motivations more than others. Why would people want to volunteer?
Common volunteer motivations: • People are bored – they want something to do • Great way to meet new people • Don’t have job experience, so it provides a track record. • To help solve a community problem • To give back to their community • To get recognition
To belong to a group • To meet potential employers • To have fun • To know what goes on ‘behind the scenes • To make contacts among community leaders • To learn leadership skills • To feel useful • To build self-esteem
Potential Volunteers: • High School Students • College students • Stay at home moms/dads • Clients • Board and their family and friends • Anyone who shows interest in your work
Where do I find these volunteers? • Local high schools – some have community service requirements and leadership clubs • College Student Associations– start with the Arab and Muslim groups (ASA and MSAs) • Board members • Post volunteer opportunities on Idealist, Indeed, your website, local blogs, etc. • Send out emails to your listerve • Social media – Facebook, Jumo, Twitter
Now you have them, what do you do with them? • Find out what they are interested in doing than place them accordingly. You don’t want them doing something they don’t want to do. • Make their experience feel professional. Have them fill out a volunteer form, ask for a schedule if they are interested in long term volunteering. • Ask them for ideas – let them get creative.
Continued……. • Allow them to lead projects/programs. • Check in with them and ask them how they are doing and how their experience is so far? • Introduce them to staff and have them work as part of a team.
Recognition – Key to Retention • Simply – SAY THANK YOU • Acknowledge a successful program or event with mention in a newsletter or e-blast. • Certificates • Public recognition • Celebrate birthdays • Volunteer Appreciation Events
Volunteer of the month bulletin board • Thank you notes/emails • Introduce them to board members • List their names on the end of a program in the thank you section