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Quality Cargo Handling Action Teams (QCHAT)

Quality Cargo Handling Action Teams (QCHAT). WELCOME to the Port of Baltimore’s. QCHAT. Introduction. Skip Introduction. LEADERSHIP. Leadership. Bill Fritz Jon Ceres PA WWL. TEAMWORK. Teamwork. PROBLEM SOLVING. Problem Solving. COLLABORATION. Collaboration.

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Quality Cargo Handling Action Teams (QCHAT)

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  1. Quality Cargo Handling Action Teams (QCHAT) WELCOME to the Port of Baltimore’s

  2. QCHAT Introduction Skip Introduction

  3. LEADERSHIP

  4. Leadership Bill Fritz Jon Ceres PA WWL

  5. TEAMWORK

  6. Teamwork

  7. PROBLEM SOLVING

  8. Problem Solving

  9. COLLABORATION

  10. Collaboration

  11. Ro/Ro RODEO

  12. Ro/Ro Rodeo

  13. UNITY

  14. Unity

  15. “Set the Standard for Global Quality and Excellence in Cargo Handling at the Port of Baltimore” QCHAT Menu Background Who we are Membership Performance Videos/Quotes Toolbox Assessment Forms QCHAT Forum Search

  16. Background • _____________________________________ • _____________________________________ • _____________________________________ • _____________________________________ • _____________________________________

  17. Membership • _____________________________________ • _____________________________________ • _____________________________________ • _____________________________________

  18. QCHAT Performance Report Through April 2011

  19. Quality Auto Assessments Overall Performance

  20. Quality RO/RO Assessments Overall Performance By Category

  21. Toolbox - Lashing Year _________ Model________ Instructions: _____________ _____________ _____________ _____________ _____________ Lashing Diagram

  22. Assessment Form

  23. QCHAT Forum _______________________ _______________________ _______________________ _______________________ _______________________ _______________________ _______________________ _______________________ _______________________

  24. VIDEOS Title of Video • Training • Information • Presentations < < = > >

  25. QUOTES “The difference with QCHAT at the Port of Baltimore is the teamwork & collaboration that everybody talks about really exists here”

  26. Search Library Click for: • Frequently Asked Questions • Search Archives • Webmaster • Special Search

  27. Quality is . . . the way we do business at the Port of Baltimore

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