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Using ILT to Capture the Learner Voice

Using ILT to Capture the Learner Voice. A survey of the issues and techniques involved Information for this slide show was drawn from: Becta – Next Generation Learning Conference Grainne Conole – UCISA Conference Jill Jamieson – ALT-C Conference JISC – LEX study

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Using ILT to Capture the Learner Voice

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  1. Using ILT to Capture the Learner Voice A survey of the issues and techniques involved Information for this slide show was drawn from: Becta – Next Generation Learning Conference Grainne Conole – UCISA Conference Jill Jamieson – ALT-C Conference JISC – LEX study Learner Voice – a handbook from Futurelab

  2. Our Ways of Communication 1989 2009 Supporting Learner Voice

  3. Our ways to listen to our learners... 2009 1989 Are we using technology to help learners get their voice heard? Supporting Learner Voice

  4. We have already come so far! • Almost 90% FE Colleges have Virtual Learning Environment in place. Increasing use of social media and e-polling tools is evident. • Majority of the work-based learners use technology to assist their learning. E-portfolio and mobile communication are gaining popularity • Adult learners increasingly receive support from their tutors through electronic means. Supporting Learner Voice

  5. There is still a long way to go… • The use of technology to engage learners is patchy across the sector • Not all learners have the same opportunity to voice out • Issues of funding, skill upgrading and cultural change • Are we getting the most out of our investment in technology? How can we maximise the benefit? • “The future is already here – it’s just not very evenly distributed” William Gibson Supporting Learner Voice

  6. Tomorrow’s Students Digitally organised Personalised Changing work/ Learning patterns Transferable skills Adaptive Pervasive

  7. Tensions Loosely coupled Institutional “control” Institutional tools Personalised tools Student “control” Integrated systems

  8. Possible TechnologiesThe LEX study • Adopted an exclusively learner-centred focus to find out directly from the learners how they felt about, and coped with, e-learning. • Encouraged participants to provide their own detailed narrative, interpreting their understanding of their experiences firstly for themselves and subsequently for the researcher • Individual interviews supported by learning diaries, blogs, transcripts of asynchronous discussions and e-portfolios which are used as prompts to instigate discussion and encourage deeper reflection

  9. Lex Technologies • Online discussion forums • Video diaries • Reflective journals • Blogs • Audio diaries • Depth study • 55 learners in the sample • Analysis of the data “challenging”

  10. Other technologies • Social software • discussion forums • messaging • social networking and social bookmarking tools • weblogs (or blogs) • Wikis • “Community-building aspects of social software are precisely the components required to help develop a learner voice culture” (Learner Voice – Futurelab)

  11. The survey • Online surveys proliferate – Web Monkey, In house web forms, Curriculum Surveyor • RSC do a Learner Survey using an online system – contact Steve Saffhill at the RSC steve.saffhill@rsc-em.ac.uk • Advantages of the web survey: • Flexibility, ease of design, high degree of designer control, convenience, low costs, data security, ease of access and guarantee of confidentiality

  12. The survey Disadvantages • Self-selecting nature of web-enabled respondent participation which tends to skew data collection towards students who respond effectively to email invitations.(1) • Over-use – death by survey – how many times a year can a student be surveyed? • The relative inadequacy of electronic surveys to capture in-depth qualitative views of learners(1) • (1)Jamieson, ALT-C conference

  13. Counting Heads / Building Relationships 8 4 1 6 3 9 10 5 2 7

  14. Where are we? Stages of Learner Voice Participation Informed Consulted Involved Collaborate Empowered (Extracted from Learner Voice: A Handbook from Future Lab, p.13) Supporting Learner Voice

  15. Things to Consider • What are the barriers to capturing learner voice in my organisation? • How could I use technology? • How can I ensure I get representation from all learners? • Do I want numbers or a sense of how learners feel about the organisation? Supporting Learner Voice

  16. What do you want to do? • Capture how many people approve of the college • Quantify changes in attitude • Find the most popular courses • Discover how students feel about the college • Discover how students interact with the college and each other • Discover working practices of staff and students • Evaluate the teaching and learning experience

  17. Open Discussion – Feedback • What am I not yet doing that I could be doing? • What’s the first thing I’m going to do about all this when I get back? Supporting Learner Voice

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