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Advancing Knowledge Management: A Call to Action

Advancing Knowledge Management: A Call to Action. John S. Halikowski Director Arizona Department of Transportation. AASHTO RAC – TRB State Representatives 2014 Annual Meeting, Madison, Wisconsin. Leadership and Strategy Management of Intellectual Capital Communities and Collaboration

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Advancing Knowledge Management: A Call to Action

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  1. Advancing Knowledge Management:A Call to Action John S. Halikowski Director Arizona Department of Transportation AASHTO RAC – TRB State Representatives 2014 Annual Meeting, Madison, Wisconsin

  2. Leadership and Strategy Management of Intellectual Capital Communities and Collaboration Organizational Culture and Communication Operations Institutional Knowledge Technology Asset Management IT Assets Performance Measures Top 10 Organizational Needs

  3. Goal: To make the organization act as intelligently as possible, and realize the best value from its knowledge assets. Objective: Multifaceted Knowledge Management program woven into the fabric of the organization. Knowledge Management

  4. Demographic and economic shifts have created opportunities and challenges for DOTs Knowledge Management processes can: Foster innovation to overcome challenges Improve delivery of transportation projects Leverage increasingly limited resources Knowledge ManagementValue Proposition

  5. Knowledge ManagementGenerations of Development

  6. Top 10 Organizational Needs = 10 Facets of Knowledge Management

  7. “We are not just departments of transportation. We are knowledge organizations that specialize in transportation.” — John S. Halikowski summary statement Knowledge Management Scan November 2013

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