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Knowledge management

Knowledge management. The meaning of Wikis in knowledge management of the defensive policy Foreign Military Missions from Defence Economy’s Point of View (with Afghanistan in Focus) May 29-30, 2008 BUDAPEST , Hungary Mens agitat Molem «– » The mind moves the matter. Overview. Knowledge

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Knowledge management

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  1. Knowledge management The meaning of Wikis in knowledge management of the defensive policy Foreign Military Missions from Defence Economy’s Point of View (with Afghanistan in Focus) May 29-30, 2008 BUDAPEST, Hungary Mens agitat Molem «– » The mind moves the matter

  2. Overview • Knowledge • Knowledge Management in the armed forces • Wiki Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  3. Knowledge Knowledge is a net of abilities skills which somebody uses to solve a task. Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  4. Processing of information – The human brain Quelle: Schulz-Schaeffer, Reinhard (2001): Hirnanatomen teilen die menschliche Großhirnrinde in vier Sektoren ein, in: Geo Magazin (Hrsg.) (2001):Gehirnforschung: Der vermessene Verstand, http://www.geo.de/GEO/mensch/medizin/634.html, Abrufdatum: 04.10.2007

  5. sensory perception and spatial processes Processing of information – The human brain Planningandaction visual center Hearing, memory and object recognition

  6. sensory perception and spatial processes Processing of information – The human brain Planning and action Sharing of experiences   Learning in Social Association Additions allow Visual center Hearing, memory and object recognition

  7. sensory perception and spatial processes Processing of information – The human brain Planningandaction For the user: a positive feeling. visual center Hearing, memory and object recognition

  8. sensory perception and spatial processes Verarbeitung von Information - Das menschliche Gehirn Planningandaction visual center Hearing, memory and object recognition Knowledge base for appropriate new knowledge

  9. sensory perception and spatial processes Verarbeitung von Information - Das menschliche Gehirn Planningandaction visual center Satisfy the curiosity Hearing, memory and object recognition

  10. Andnow… Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  11. Overview • Knowledge • Knowledge Management in the armed forces • Wiki Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  12. Knowledgemanagement • High costs for education and implementation • Easy operation • Data must be arranged, seperated, presented and target-orientated be stored. Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  13. Knowledgemanagement • Support of collaborations of international actors • International applications, new application scenarios knowledge-technically accompanied • Development of a knowledge platform for disaster services It is similar to military scenarios Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  14. Organizational knowledge base People and systems of information in knowledge management Explicit represented knowledge in information-systems Persons as a knowledge bearer Information-management Knowledge management Benedikt Irsch, Christopher Terfehr - FH Trier

  15. Knowledge Management in thearmedforces • is a complicated instrument for the systematic development of the enterprise knowledge • deals with the knowledge about knowledge • provides rules how to handle with knowledge professionally • creates possibilities of a structured knowledge exchange • is a dynamic and active process. Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  16. Knowledgemanagement • Abilities- or competence-network-orientation • New learning and unlearning of „established“ old traditions • No uniform knowledge management at the armed forces Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  17. Knowledge management of the armed forces • It has to be across all hierarchy levels and has a high availability Several different systems (situation today) Developement of a standard knowledge management system for the knowledge transfer Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  18. Overview • Knowledge • Knowledge Management in the armed forced • Wiki Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  19. Neededsystem • availabletoeverybody • Contents uncommittedchangeable • Changes are taken over immediately • Browser acts as an interface (just in time) • Linkablesites Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  20. WIKI Praticalimplementation wikiwiki – hawaiianical: „fast“ The purpose of a Wiki is it generally to express experience and knowledge treasure of the authors kollaborativly in texts. We do not want you to imagine Wikipedia, but rather the functionalities! Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  21. Empty Wiki after theinstallation Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  22. New theme Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  23. Offer a newtheme Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  24. Facts: Features • Every visitor can change every site • Changing and generating of sides is made as easy as possible Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  25. Reasonsfor a WIKI • Quickly detectable at a central, defined place • Short ways of communication • Avoidance of additional work by care of only one document with several authors • Changes are available to all partners immediately Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  26. Advantages • Low costs • Easy access • Multi-user capability • Uncomplicated administration • Easy linking • Upload features • Direct cooperation • Changes immediately visible for everybody • Subscription functions, Alerting, RSS, protocol function • Simple structure • Search engine • Comments and discussions • Gradated access control • Backlinks Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  27. Disadvantages • Lack of structure • Manipulation danger • Vandalism • Chaos because everybody can change everything All these Problems can be handle by an admistrator or quality manager Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  28. Result • Easy • Cheap • Efficient • Informations are not collected and associated centrally any more but introduced, valued, corrected and quality ensured by the user himself. „ Knowledge management is not a unique thing with a defined introduction appointment. Requirements change, new ways have to be gone. A continous process which constantly searches his adjustment.“ Success with employee's motivation by Wiki‘s Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  29. End It is not to be known enough, one must also apply it; it is not to be wanted enough, one must also do it. Johann Wolfgang von Goethe Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  30. Implementation • Collaboration of the partial armed forces • Test run of such a system • Introduction to trainings  Importance of information Practicalimplementation Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

  31. Example Practicalimplementation Installation of a WIKI- system. Conditions: • Webserver • PHP5 • Database linkage(MySQL/ Oracle) Shown by an example: MediaWiki Benedikt Irsch, Christopher Terfehr, Prof. Dr. Elvira Kuhn - FH Trier

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