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Network Managers Forum 10/07/14

Network Managers Forum 10/07/14. Overview of the Team. Overview of the Team. Just under 40 people in the team Combined service desk for both SIMS and Technical Support, with access to remote tools ( Centrastage ) Service Desk open 8am to 5pm daily (8:30am to 4:30pm in school holidays).

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Network Managers Forum 10/07/14

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  1. Network Managers Forum 10/07/14

  2. Overview of the Team

  3. Overview of the Team • Just under 40 people in the team • Combined service desk for both SIMS and Technical Support, with access to remote tools (Centrastage) • Service Desk open 8am to 5pm daily (8:30am to 4:30pm in school holidays)

  4. Overview of the Team • Training team running both internal and External training sessions • Training available in all areas including SIMS, Technical and ICT Policy areas (E-Safety etc) • Training team are able to offer bespoke training or consultancy sessions based on school needs – contact us for details

  5. Overview of the Team • External Technical Support available • Strategic and Project based advice • Installation work: Server Installs, SQL Migrations, Office 365 setup etc. • Equipment Disposal • Full technical support available to work with you in your school

  6. Overview of the Team • Design of new services • Last year Office 365 and Safeguarding among overs • Testing and evaluating new hardware and software • New services always being considered – let us know if there is something that you want us to offer

  7. SIMS Annual Conference

  8. SIMS Annual Conference • SOLUS 3, ready to go – almost! • New SIMS Modules: SIMS Performance Management, Teacher App, Agora • New FMS Modules: FMS Multiview (Academy Groups), Financial Reporting Suite, Financial Planning Suite

  9. SIMS Accreditation

  10. SIMS Accreditation • Occurs every two years • Capita approve our processes, services and support to show that we are meeting their standards • Gives schools confidence that we fully capable of supporting schools in using SIMS • Survey complete – thank you to schools for completing

  11. Office365

  12. Office365 Update • Over 90 schools migrated to O365 • Schools now enjoying the benefits of increased mailbox storage. 50GB as opposed to 1GB with EasyMail • Advanced features such as shared calendars, distribution groups being utilized by schools • Transition from Exchange available • OneDrive storage expanded. 25GB has been increased to 1TB! • Also includes use of Lync, Sharepoint Online, Office Apps and much more.

  13. RBUSS – Remote Backup

  14. RBUSS – Remote Backup • Secure offsite backup • Encrypted in transit, data never leaves East Sussex Network • Mirrored storage – Data stored at County Hall and St Mary’s House • Ideal for backing up key data (SIMS) • Data bands start from less than £500pa

  15. BETT Awards

  16. BETT Awards 2014 - Finalists • We were proud to be nominated as finalists in the ICT Services and Support category • Our nomination was around the work we had done on • A tracking analysis and reporting service • Creation of a NEET indicators report • This work was aimed at • Supporting schools in raising attainment and progress • Highlighting the risk of pupils ‘standing still’ • Working with other departments to better support schools

  17. Forum Format?

  18. Forum Format? • More discussion based content • Ownership of Forum to Network Managers • Agenda and Speaker content chosen by forum users • Workshop type content?

  19. Thank You – Any Questions?

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