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Conversation about OUTCOMES

Conversation about OUTCOMES Mark Sweet PhD Trainer & Consultant DISABILITY RIGHTS WISCONSIN 608 267 0214 msweet@drwi.org disabilityrightswi.org. OUTCOMES Planning has a long & mostly positive history

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Conversation about OUTCOMES

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  1. Conversation about OUTCOMES Mark Sweet PhD Trainer & Consultant DISABILITY RIGHTS WISCONSIN 608 267 0214 msweet@drwi.org disabilityrightswi.org

  2. OUTCOMES Planning has a long & mostly positive history 70s-80s: The Principle of Normalization the same rhythms & patterns of living for people with disabilities as those without  where, what, with whom from the perspective of the person receiving support

  3.  HMO CMO MCO  M = MANAGEMENT, MANAGED • OUTCOMES is the new word • PEONIES: Personal Experience Outcomes…  familiar and largely supported idea  Wisconsin’s method of auditing ____________________________________  good ideas are as good as those who try to implement them

  4.  Personal Futures Planning  Person Centered Planning  Outcomes Interviews to learn what the person receiving support wants:  where, what, with whom,  with what accommodations or assistive technology

  5. An OUTCOMES Interview to understanda member’s point of view (usually by a social worker or nurse)  Subjects identified by members to address their priorities 12 quality of life outcome areas from the member’sPoint of View Outcomes =/= Services services are ways of achieving outcomes  What before How

  6. I decide where and with whom I live. • I make decisions regarding my supports and services. • I decide how I spend my day. • I have relationships with family and friends I care about. • I do things that are important to me.

  7. I am involved in my community. • My life is stable. • I am respected and treated fairly. • I have privacy. • I have the best possible health. • I feel safe. 12. I am free from abuse & neglect.

  8. I like my home (my job) (my room mate) Is this anOutcome or a status report for now?  What reasonable follow-up? I want a new home (new job) (new room mate) Outcome or a status report for now?  What reasonable follow-up?

  9. I need a new door at my house for $10,000.  Is this an Outcome or one method? • What reasonable follow-up? _____________________________________ • What makes a good outcomes interview? • What about people who can not communicate easily?

  10. Behavior  Communication   Assertiveness___________________________________ Even unskillful action has message value  With ease of language what would s/he say?  What is s/he trying to assert?

  11. What do you see or hear …? • When is it more likely to happen? • What might s/he understand? • What might s/he be experiencing? • What other usable information? • What might s/he be trying to accomplish? • What might s/he need or want more / less? • Point of View(POV)  Desired Outcomes  How could you prepare?

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