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Government 2.0 Protocol: 12 Wise “Don’ts” for Effective Communication

Learn essential guidelines for effective governmental communication from Elizabeth Losh, University of California, Irvine. Explore the pitfalls to avoid and maintain transparency in the digital age.

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Government 2.0 Protocol: 12 Wise “Don’ts” for Effective Communication

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  1. If You Can’t Control the Data,Consider the MessageTwelve “Don’ts” for Government 2.0Elizabeth LoshUniversity of California, Irvine

  2. 1. Don’t Promise What You Can’t Deliver.

  3. 2. Don’t Pander, Especially to Children.

  4. 3. Don’t Get Too FarAhead of Yourself.

  5. 4. Don’t Believe that a Picture Is Worth a Thousand Words.

  6. 5. Don’t Pretend You’re Listening When You’re Not.

  7. 6. Don’t Assume That No OneWill Mess with You.

  8. 7. Don’t Assume That Everyone Is Messing with You.

  9. 8. Don’t Take Things Out of The Public Domain. This official White House photograph is being made available only for publication by news organizations and/or for personal use printing by the subject(s) of the photograph. The photograph may not be manipulated in any way and may not be used in commercial or political materials, advertisements, emails, products, promotions that in any way suggests approval or endorsement of the President, the First Family, or the White House.

  10. 9. Don’t Live for the Moment.

  11. 10. Don’t Drink the Corporate Cool-Aid.

  12. 11. Don’t Think the Military Knows Everything Just Because They Hire Eighteen-Year-Olds and Have a Lot of Cool-Looking James Bond Stuff.

  13. 12. Don’t Ignore Academics When They Tell You Things You Don’t Like.

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