NLP – Language of Equality

1. NLP – Language of Equality Desiree Cox

2. NLP “You cannot teach a man anything, you can only help him to discover it within himself” Galileo

3. What is NLP? • NEURO– the use of senses to interpret the world around you. Neurological processes affect thoughts, emotions and behaviour • LINGUISTIC - language and non-verbal systems through which we communicate with others • PROGRAMMING - the internal thoughts and behaviour patterns to help evaluate situations and solve problems

4. Applications of NLP • Development of communication skills • Creative thinking • Improvement of motivation • Change / adaptation of behaviours • Learning new information • Teaching or giving presentations • Positive thinking • Teamworking • Goal setting • Self-management • Developing self-belief and self-esteem

5. Four Pillars of NLP • Rapport • Outcomes • Sensory Acuity • Behavioural Flexibility

6. What is Rapport? “Having a relationship through communication which shows trust, respect, confidence in and responsiveness towards one another.”

7. Rapport • The strongest rapport comes from acknowledging the person’s identity. • The meaning of the communication is the response you get.

8. Building Rapport ACTIVITY • In threes, choose who will be Person A, Person B and Person C. Each will be given a brief.

9. Outcomes • Knowing what you want • Clear goals • SMART goal setting • Creating ‘well-formed outcomes’

10. Sensory Acuity Our representational systems are: • Visual Sight • Auditory Hearing • Kinesthetic Feeling • Gustatory Tasting • Olfactory Smelling • The first three are dominant and are referred to as VAK language

11. Predicates • Predicates are words or phrases that link with our representational systemsie, visual, auditory, kinesthetic • Use predicates to mirror preferred way of processing information at that point of time

12. Using Predicates ACTIVITY • Consider predicates for the following three senses: • Visual • Auditory • Kinaesthetic

13. Predicates VISUAL I see what you mean I get the picture In my mind’s eye Show me the evidence Keep an eye on it for me That looks right AUDITORY I hear what you say That rings a bell I’m on your wavelength I want to sound him out That sounds familiar I’m listening KINAESTHETIC That feels right I’m warming to the idea That touches a nerve Keep a balance I’m getting to grips with it Hold on tight

14. Behavioural Flexibility • Acknowledge others interpretation of situations and creation of their own reality • Open to change • Understanding differences and adapting our approach accordingly

15. Beliefs, Memories and Values • Beliefs – what you trust is true • Positive beliefs create success • Negative beliefs limit behaviour • Memories – influence emotion and reaction • Values – drive behaviour

16. Beliefs, Values and Memories ACTIVITY • Take a few moments to consider your own beliefs and values. Compare with the others in your group to see how these differ

17. Processing Information Recall Image is processed Sight

18. Language Filters • Three filters which clarify and help us to interpret or process information: • Deletion • Distortion • Generalisation

19. Words of Caution Too negative BUT Creates an instruction SHOULD Negative aspect DON’T Expectation of failure TRY Implies need for justification WHY

20. Eye Accessing Cues Visual Recall Visual Construct Auditory Construct Auditory Recall Accessing Feelings (Kinesthetic) Internal Dialogue

21. Eye Accessing Cues ACTIVITY • In threes, choose who will be Person A, Person B and Person C. Each will be given a brief.

22. Neurological Levels 6 PURPOSE 5 - IDENTITY 4 – BELIEFS 3 - CAPABILITIES 2 - BEHAVIOUR 1 - ENVIRONMENT

23. Identifying Different Levels I can’t do that here Environment Behaviour Capability Belief Identity