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IntelWiki : Recommending Resources to Help Users Contribute to Wikipedia . Mohammad Noor Nawaz and Andrea Bunt University of Manitoba. User Generated Content. Voluntary C ontribution. Image Courtesy: Wikimedia Commons. Typical Contribution Rates. Creators (1%). Contributors (9%).
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IntelWiki: Recommending Resources to Help Users Contribute to Wikipedia Mohammad Noor Nawazand Andrea Bunt University of Manitoba
Voluntary Contribution Image Courtesy: Wikimedia Commons
Typical Contribution Rates Creators (1%) Contributors (9%) Consumers (90%) Stuckmanet al., WikiSym 2009 • Nielsen
Increasing Contribution Rates Make it easier! Wilkinson, EC 2008 • Hoffmann et al., CHI 2009 • Nielsen
Our Contributions Novel approach to facilitating Wikipedia contributions to free-form text ─ resource recommendations Prototype illustrating approach Proof-of-concept empirical evaluation
IntelWiki Prototype: Framework Resource Fetcher Resource Ranker IntelWiki Resource Presenter
IntelWiki - Demo • For demonstration video see: http://hci.cs.umanitoba.ca/projects-and-research/details/intelwiki
Evaluation Conditions • IntelWiki • Default 16 participants Within subjects
Perceived Workload (NASA TLX) • F1,14= 11.653; p = 0.004
Word Count • F1,14= 5.302; p = 0.037
Fact Count • F1,14= 7.304; p = 0.017
Integrated Editing [I preferred IntelWiki] because it gives me everything in one window.
Easier Resource Inspection The keywords in the tooltip helped me understand which article will be more suitable for geography. [Keyword highlighting] was very helpful; didn't have to read the whole page, or even the paragraph, only the lines containing the highlighted words.
Replacing Manual Search [IntelWiki] eliminated any need for [additional searches] because, virtually anything that's needed I think was provided in the [recommended resources]
Lack of Trust I don't usually trust the highlight and these things. I prefer to study by myself. I preferred the [Default interface] because I can get more facts -- I don't really have to base my knowledge on a limited set of resources. It makes me more elaborate in my research. - P10
Summary Resource recommendations as an way to facilitate Wikipedia contributions IntelWiki prototype Improved editing quantity and quality, and cognitive load
IntelWiki: Recommending Resources to Help Users Contribute to Wikipedia Mohammad Noor Nawaz and Andrea Bunt University of Manitoba bunt@cs.umanitoba.ca hci.cs.umanitoba.ca