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About the Pew Internet & American Life Project

Trends in mobile phone usage Overview of Pew Internet Project Research FTC Debt Collection 2.0 Workshop April 28, 2011. About the Pew Internet & American Life Project. Funded by a grant from the Pew Charitable Trusts Part of the Pew Research Center, a non-partisan “fact tank” in Washington, DC

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About the Pew Internet & American Life Project

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  1. Trends in mobile phone usageOverview of Pew Internet Project ResearchFTC Debt Collection 2.0 WorkshopApril 28, 2011

  2. About the Pew Internet & American Life Project • Funded by a grant from the Pew Charitable Trusts • Part of the Pew Research Center, a non-partisan “fact tank” in Washington, DC • Study of how technology is shaping society and individuals • Provide high quality, objective data to thought leaders and policy makers • Do not promote specific technologies or make policy recommendations • Our research is based on nationally representative telephone surveys of: • Adults 18+ (teens data based on 12-17 year olds) • Drawn from dual-frame (landline + cell) samples Mobile Phone Trends 4/28/2011 2

  3. Cell ownership, 2004-2011 Mobile Phone Trends 4/28/2011 3

  4. Cell ownership vs. other devices Mobile Phone Trends 4/28/2011 4

  5. Demographics of cell ownership Asian American: 90% (English-speaking only) Mobile Phone Trends 4/28/2011 5

  6. Mobile-only households and demographics (CDC data) High Wireless Substitution: • Young adults (esp. those ages 24-29) • Renters • Low income (poverty line or below) • Latino/Hispanic Mobile Phone Trends 4/28/2011 6

  7. Mobile-only households and geographic variation (CDC data) Mobile Phone Trends 4/28/2011 7

  8. High levels of non-voice activities among minority populations Mobile Phone Trends 4/28/2011 8

  9. Reasons for regularly calling/texting Mobile Phone Trends 4/28/2011 9

  10. Other cell phone behaviors Mobile Phone Trends 4/28/2011 10

  11. Attitudes towards cell phones Mobile Phone Trends 4/28/2011 11

  12. How hard to give up different devices Mobile Phone Trends 4/28/2011 12

  13. Open for comments/questions! name: Aaron Smith title: Senior Research Specialist email: asmith@pewinternet.org web: www.pewinternet.org twitter: @aaron_w_smith, @pew_internet Mobile Phone Trends 4/28/2011 13

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