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Home Inventory Matching and Management System HIMMS Prototype Presentation. Prepared by: Red Team April 27 th , 2007 Location: E&CS Conference Room. Group Members. Daniel Buhrman Project Manager David Pratt Financial Manager and Risk Manager Marnie Querimit
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Home Inventory Matching and Management SystemHIMMSPrototype Presentation Prepared by:Red Team April 27th , 2007 Location: E&CS Conference Room HIMMS Prototype Presentation
Group Members • Daniel Buhrman • Project Manager • David Pratt • Financial Manager and Risk Manager • Marnie Querimit • Research Manager and Prototype Tester • Samuel Lamborgini • Marketing Manager and Prototype Developer • Youssef Taghlabi • Technical Manager, Prototype Developer, and Webmaster HIMMS Prototype Presentation
Overview Part I • Problem and Background • Product Components • Product and Prototype Risks Part II • Prototype Demonstration • Test Cases HIMMS Prototype Presentation
If this was your house… HIMMS Prototype Presentation
…what can happen to it? HIMMS Prototype Presentation
Problem Statement • The insurance process is time consuming and open to inaccuracies. • Inadequate insurance coverage • Time it takes to complete and file a claim form • Lack of a home inventory HIMMS Prototype Presentation
Inadequate Insurance Coverage • 74 million homeowners in US 1 • 96% of homeowners have insurance 2 • 59% of American homes are underinsured 2 1 US Census Bureau 2 Insurance Information Institute HIMMS Prototype Presentation
survey of 1,154 homeowners: survey of 1,154 homeowners: Don't want Don't want rates to go rates to go up up Other Other 14% 14% 15% 15% Too Too expensive expensive 4% 4% Didn't have Didn't have Agent said Agent said time time I'm covered I'm covered 25% 25% 21% 21% Didn't know Didn't know I needed to I needed to 21% 21% Why Homeowners Don’t Increase Coverage Insurance Information Institute HIMMS Prototype Presentation
Disaster DeclarationsBy Type Federal Emergency Management Agency HIMMS Prototype Presentation
Inventories and Claim Forms State Farm Insurance HIMMS Prototype Presentation
Goal • Provide a tool that maintains a homeowner’s inventory, matches him with the Best-Fit coverage, and assists in filling out insurance claim forms HIMMS Prototype Presentation
Customer • Primary • Insurance Companies • Secondary • Homeowners HIMMS Prototype Presentation
Objectives • Inventory with UPC matching • Best-Fit algorithm • Claim form generation • Accessible online via login HIMMS Prototype Presentation
Product Components HIMMS Prototype Presentation
Phase 2: Critical Design Work Breakdown Schedule HIMMS Prototype Presentation
Phase 2: Critical Design Organizational Chart HIMMS Prototype Presentation
Phase 2: Critical Design Budget: Hardware, Software and Personnel Resources HIMMS Prototype Presentation
Risk Probability/Impact HIMMS Prototype Presentation
Risks HIMMS Prototype Presentation
Risks HIMMS Prototype Presentation
Risks HIMMS Prototype Presentation
Risks Addressed by the Prototype • No growth area for HIMMS • Many features of HIMMS can be expanded and developed • Difficulty of use • UPC auto-entry makes inventory creation easier HIMMS Prototype Presentation
Part IIPrototype Test Plan Procedure HIMMS Prototype Presentation
Group Members & Test Responsibilities • Youssef Taghlabi: Test plan presenter • Sam Lamborgini : Administrator test cases Homeowner 1 test cases • Daniel Buhrman : Homeowner 2 test cases • David Pratt : Database • Marnie Querimit : Slides HIMMS Prototype Presentation
PrototypeRoomLayout TV1: Database Projector Screen 1: Presentation Slides TV2: Database Projector Screen 2: Prototype Demonstration Room Layout HIMMS Prototype Presentation
Test Plan Outline Selected Test Cases • Administrator: 1.1.2 Administrator Login 2.1 Add Homeowner 2.3 Delete Homeowner 3.1.1 Add Policy 3.1.2 Add Rider 4.1 Add UPC Item 1.3.1 Administrator Logout • Homeowner: 1.2.1 Valid Homeowner Login 5.1.1 Add Item with Known UPC to Inventory 5.1.2 Add Item with Unknown UPC to Inventory 5.2 Add Item with No UPC to Inventory 8.1 Concurrent Homeowners 5.5.1 View Inventory 5.5.2 Sort Inventory 5.3 Modify Item in Inventory 6.1 Best-Fit Policy 7 Loss 1.2.1 Homeowner Logout HIMMS Prototype Presentation
1.1.2 Administrator Login • Test ID: 1.1.2 • Test Name: Administrator Login • Description: A number of invalid username and password combinations will be entered into the Administrator Welcome Screen to ensure that it handles invalid data entry. Afterwards, an administrator login is used to ensure the system accepts administrator logins and displays the Administrator Main Menu • Test Initialization: The GUI must be complete. Administrator Welcome Screen is displayed in the Internet browser. The username, “Bob”, and password, “Bad Password”, are invalid entries. The administrator account “admin” exists Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.1, Test ID: 1.1.2 HIMMS Prototype Presentation
2.1 Add Homeowner • Test ID: 2.1 • Test Name: Add Homeowner • Description: A homeowner will be added to the system • Test Initialization: The GUI and Inventory functional components must be complete. The Administrator Main Menu is displayed in the Internet browser Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.2, Test ID: 2.1 HIMMS Prototype Presentation
2.3 Delete Homeowner • Test ID: 2.3 • Test Name: Delete Homeowner • Description: The homeowner “Kevin Smithsonian” is deleted from the system • Test Initialization: The GUI and Inventory functional components must be complete. The Homeowner Display is displayed in the Internet browser. The homeowner account for “Kevin Smithsonian” exists Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.2, Test ID: 2.3 HIMMS Prototype Presentation
3.1.1 Add Policy • Test ID: 3.1.1 • Test Name: Add Policy • Description: A Policy will be added to the system • Test Initialization: The GUI and Inventory functional components must be complete. The Administrator Main Menu is displayed in the Internet browser Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.3, Test ID: 3.1.1 HIMMS Prototype Presentation
3.1.2 Add Rider • Test ID: 3.1.2 • Test Name: Add Rider • Description: A Rider will be added to the system • Test Initialization: The GUI and Inventory functional components must be complete. The Administrator Main Menu is displayed in the Internet browser Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.3, Test ID: 3.1.2 HIMMS Prototype Presentation
4.1 Add UPC Item • Test ID: 4.1 • Test Name: Add UPC Item • Description: Adds a UPC to an item • Test Initialization: The GUI and Inventory functional components must be complete. The UPC Display is displayed in the Internet browser. The item with a name of “DVD” and description of “Cars” does not have an UPC assigned to it. Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.4, Test ID: 4.1 HIMMS Prototype Presentation
1.3.1 Administrator Logout • Test ID: 1.3.1 • Test Name:Administrator Logout • Description:An administrator account will be logged out. Then the tester will try to access the system without logging back in. • Test Initialization:The GUI must be complete. Administrator Main Menu is displayed in the Internet browser Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.1, Test ID: 1.3.1 HIMMS Prototype Presentation
1.2.1 Valid Homeowner Login • Test ID: 1.2.1 • Test Name: Valid Homeowner Login • Description:A number of invalid username and password combinations will be entered into the Homeowner Welcome Screen to ensure that it handles invalid data entry. Afterwards, a homeowner’s login is used to ensure that the system accepts valid logins in the database and uses the correct homeowner’s inventory • Test Initialization:The GUI and Inventory software components must be complete. Homeowner Welcome Screen is displayed in the Internet browser. The username, “Bob”, and password, “Bad Password”, are invalid entries. A homeowner account exists for the username, “Jsmith”. Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.1, Test ID: 1.2.1 HIMMS Prototype Presentation
5.1.1 Add Item with Known UPC to Inventory • Test ID: 5.1.1 • Test Name: Add Item with Known UPC to Inventory • Description:An item will be added to a homeowner’s inventory by entering the items known UPC • Test Initialization: The GUI and Inventory functional components must be complete. A barcode scanner is connected to the computer the tester is using. The tester is logged into the system as John Doe and the Homeowner Main Menu is displayed in the Internet browser. John Doe does not have “The Great Escape” in his inventory Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.5, Test ID: 5.1.1 HIMMS Prototype Presentation
5.1.2 Add Item with Unknown UPC to Inventory • Test ID: 5.1.2 • Test Name: Add Item with unknown UPC to Inventory • Description: An item will be added to a homeowner’s inventory by entering the items unknown UPC. • Test Initialization: The GUI and Inventory functional components must be complete. A barcode scanner is connected to the computer the tester is using. The tester is logged into the system as John Doe and the Homeowner Main Menu is displayed in the Internet browser. There is no item in the system with the name of “DVD” and description of “I Robot” Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.5, Test ID: 5.1.2 HIMMS Prototype Presentation
5.2 Add Item with No UPC to Inventory • Test ID: 5.2 • Test Name: Add Item with No UPC to Inventory • Description: An item is added to a homeowner’s inventory that has no UPC. • Test Initialization:The GUI and Inventory functional components must be complete. The tester is logged into the system as John Doe and the Homeowner Main Menu is displayed in the Internet browser. John Doe does not have “Coffee Cup” in his inventory Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section 5.5, Test ID: 5.2 HIMMS Prototype Presentation
8.1 Concurrent Homeowners • Test ID: 8.1 • Test Name: Concurrent Homeowners • Description: Two homeowners are logged into the system at the same time • Test Initialization: All components of the prototype are complete. Two computers and two testers are needed for the test case. The Homeowner Welcome Screen is displayed in the Internet browser of both computers. The homeowner accounts for John Doe and Kevin Smith are both exist Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section 5.8, Test ID: 8.1 HIMMS Prototype Presentation
5.5.1 View Inventory • Test ID: 5.5.1 • Test Name: View Inventory • Description: An item is removed from an homeowner’s inventory • Test Initialization: The GUI and Inventory functional components must be complete. The tester is logged into the system as John Doe and the Homeowner Main Menu is displayed in the Internet browser Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.5, Test ID: 5.5.1 HIMMS Prototype Presentation
5.5.2 Sort Inventory • Test ID: 5.5.2 • Test Name: Sort Inventory • Description: A homeowner’s inventory is sorted by name, description, and category • Test Initialization: The GUI and Inventory functional components must be complete. The Administrator Main Menu is displayed in the Internet browser Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.5, Test ID: 5.5.2 HIMMS Prototype Presentation
5.3 Modify Item in Inventory • Test ID: 5.3 • Test Name: Modify Item in Inventory • Description: Information about an item is modified • Test Initialization: The GUI and Inventory functional components must be complete. The tester is logged into the system as John Doe and the Display Inventory Screen is displayed in the Internet browser. John Doe has “Coffee Cup” in his inventory Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.5, Test ID: 5.3 HIMMS Prototype Presentation
6.1 Best-Fit Policy • Test ID:6.1 • Test Name:Best-Fit Policy • Description:The Best-Fit algorithms are tested to ensure that they would correctly • Test Initialization:The GUI, Inventory, and Best-Fit algorithms must be complete. The tester is logged into the system as John Doe and the Homeowner Main Menu is displayed in the Internet browser Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.6, Test ID: 6.1 HIMMS Prototype Presentation
7.0 Item Loss • Test ID: 7.0 • Test Name: Item Loss • Description: A claim form is generated for a total loss and a partial loss • Test Initialization: All components of the prototype are complete. The tester is logged into the system as John Doe and the Homeowner Main Menu is displayed in the Internet browser. Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.7, Test ID: 7.0 HIMMS Prototype Presentation
1.2.1 Homeowner Logout • Test ID: 1.2.1 • Test Name: Homeowner Logout • Description: A homeowner will be added to the system • Test Initialization: The GUI and Inventory functional components must be complete. The Administrator Main Menu is displayed in the Internet browser Note: For more details about this test case , please refer to Prototype Test Plan Procedure, Section: 5.1, Test ID: 1.2.1 HIMMS Prototype Presentation
Conclusion • Our solution will assist homeowners in maintaining a home inventory and determining the “Best-Fit” coverage HIMMS Prototype Presentation
Questions ? HIMMS Prototype Presentation
References: • HIMMS Product Description • HIMMS Prototype Product Specification • HIMMS Prototype Test Plan Procedure • HIMMS Prototype User Manual • HIMMS SBIR Phase 2 • HIMMS WBS HIMMS Prototype Presentation
References • Federal Emergency Management Agency http://www.fema.gov/pdf/hazard/map/declarationsmap2000_07.pdf • Insurance Information Institute http://www.iii.org/media/presentations/pcoverview/ • US Census Bureau http://factfinder.census.gov/servlet/STTable?_bm=y&-geo_id=01000US&-qr_name=ACS_2005_EST_G00_S2504&-ds_name=ACS_2005_EST_G00_ HIMMS Prototype Presentation