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GOVERNANCE

GOVERNANCE. ELECTRONIC.

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GOVERNANCE

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  1. GOVERNANCE ELECTRONIC

  2. E-Governance is the application of Information and Communication Technology (ICT) for delivering government services, exchange of information communication transactions, integration of various stand-alone systems and services as well as back office processes and interactions within the entire government frame work. “ ”

  3. TODAY The importance of using technologies and electronic methods to manage organizations through the example of AIESEC.

  4. THE ROOM? WHO IS IN

  5. BACKGROUND ORGANISATIONAL

  6. ORGANISATIONAL BACKGROUND Vision Peace and fulfillment of humankind’s potential Impact model Develop responsible and entrepreneurial leadership for a positive impact in society

  7. ORGANISATIONAL BACKGROUND world's largest youth-run organization Platform for youth International Internships Experience leadership Global Learning Environment

  8. ORGANISATIONAL BACKGROUND Operations • Professional Exchange Management • Volunteering Exchange Management • Talent Management • Marketing • Financial Management

  9. ORGANISATIONAL BACKGROUND AIESEC MODEL • 18 to 25 years old • No relevant experience • Volunteering basis • Change leadership body every year • Little control and command mechanisms • High cooperation between entities needed • Five year ambitions

  10. ORGANISATIONAL BACKGROUND Members Countries & Territories International Professional Internships InternationalVolunteeringExperiences LeadershipExperiences Conferencesannually PartnerOrganisations UniversitiesAlumni Of Experience 500 8.000 2.400 1 Million 64 years 86.000 114 5.000 15.000 24.000

  11. ORGANISATIONAL BACKGROUND What makes it work? • Shared purpose • International Policies • Cooperation for exchange delivery • Process and Timeline alignment • Knowledge & information management Integrated Online Platform

  12. INTEGRATION OF GLOBAL IS

  13. INTEGRATION OF GLOBAL IS Exchange matching during conferences. 1950 Introduction of computer based IS to smooth matching at conferences and track development of exchange. 1970 Internal communication via bi-yearly printed newsletters delivered across the world. Primary communication tool was fax. 1980 Implementation of first online matching system increased information flow but brought challenges in infra-structure and education. 1990 Introduction of Myaiesec.net, an integrated platform for exchange and knowledge management, as part of a long term IS plan. 2000

  14. INTEGRATION OF GLOBAL IS Members MyAIESEC.net increases ownership with new functionailites Leaders Ongoing Recruitment Clear Organisational Goals across global network Introduction of a new system (MyAIESEC.net) Flexibility of Processes Exchange

  15. INTEGRATION OF GLOBAL IS

  16. INTEGRATION OF GLOBAL IS Functionalities Experience Account settings, File Library, Personal Development Tools Forum, Create contact groups, Write news. Connect Upload files, create wikis. Resources Process management of different programs (Upload, Search internships, User administration, Role assignment, etc.). Programs Analyse current and past results, ranking reports. Analysis

  17. INTEGRATION OF GLOBAL IS Benefits • Real time access to global exchange information • Process alignment • Real time data analysis • Track global performance • Share knowledge and resources • Identify best case practices in the network • Connect to members around the world • Easy transition into different programs • Track personal development

  18. BREAK

  19. DAILY OPERATIONS MANAGEMENT

  20. DAILY OPERATIONS MANAGEMENT Team Management • Team and Role Creation • Role Assignment or Application • Team Information, Goals and Resources

  21. DAILY OPERATIONS MANAGEMENT Exchange Management • Upload Internships • Create Interns profiles • Searching Internships/Interns based on different filters • Manage Internship status (new, available, matched, on hold) • Applying for internships • Statistics

  22. DAILY OPERATIONS MANAGEMENT Experience Management • Competency self-assessment • 360º assessment • Apply for different opportunities

  23. DAILY OPERATIONS MANAGEMENT Communication • Conversations • Contact Groups • Team or Entity Pages • Notifications • Announcements • News

  24. DAILY OPERATIONS MANAGEMENT Conversations Conversations

  25. DAILY OPERATIONS MANAGEMENT Contact Groups Contact Groups

  26. DAILY OPERATIONS MANAGEMENT Pages Pages

  27. DAILY OPERATIONS MANAGEMENT Notifications Notifications

  28. DAILY OPERATIONS MANAGEMENT Announcements Announcements

  29. DAILY OPERATIONS MANAGEMENT News

  30. KNOWLEDGE MANAGEMENT

  31. KNOWLEDGE MANAGEMENT Content Sections • Files • Official Documents • Wikis • Library • Bookmarks & Subscriptions • Search • Support

  32. KNOWLEDGE MANAGEMENT Files

  33. KNOWLEDGE MANAGEMENT Official Documents Online Learning Centre

  34. KNOWLEDGE MANAGEMENT Wikis Wikis

  35. KNOWLEDGE MANAGEMENT Library My Library

  36. KNOWLEDGE MANAGEMENT Bookmarks and Subscriptions

  37. KNOWLEDGE MANAGEMENT Search

  38. KNOWLEDGE MANAGEMENT Practices • Clear Framework • Used Rules & Standards • Navigation Bar to connect Wikis and Files • KM must be institutionalized • After every project has a framed documentation • KM team responsible

  39. LEARNINGS

  40. LEARNINGS Key Learnings from AIESEC • Importance of education and system adoption (relevance, user-friendly and incentives) • Continuous development of the platform is needed • Understand how the system can drive organizational growth

  41. LEARNINGS What to take back? • How can an electronic platform contribute for higher management efficiency in my organization? • What features are needed to better serve the different stakeholders?

  42. LEARNINGS What to take back? • Centralize and share information within organization to improve cooperation and coordination between departments • Analyze operation’s development and track performance • Real time data • Knowledge Management • Educate and create the need for system use

  43. QUESTIONS?

  44. THANK YOU

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