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Explore the synergy between governance and ICT for effective e-Governance implementation, improving transparency, accessibility, and service delivery. Learn about G2C, G2B, and G2G initiatives and best practices.
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GOVERNANCE AND ICTby Puneet Shukla N.R.E.C. COLLEGE, KHURJA CCS UNIVERSITY MEERUT
Governance: • Governance is the exercise of economic, political and administrative authority to manage a country’s affair at all levels.
Governance Governance Way govt. works Sharing of information Service delivery
ICT: • Information and communication technology (ICT) is another/extensional term for information technology. • It stresses unified communications and integrates telecommunication, computers and necessary software. • It enables users to access, store, transmit, and manipulate information. Governance + ICT = e-Governance http//www.wikipedia.org
e-Governance: • It is the use of range of modern Information and Technologies such as Internet, Local Area Networks, mobiles etc by government to improve effectiveness, efficiency, service delivery and to promote democracy. • e-Governance is application of ICT for interaction among government, citizens and businesses as well as in internal government operations to simply and improve the governance. • The civil and political conduct of government, including service provision, using information and communication technologies.
Introduction: • It is a comprehensive program at all levels of the government to improve efficiency, transparency and accountability at the Government-citizen interface • It is a Centralized Initiative but Decentralized Implementation Major parameters include: • ICT • Efficiency • Productivity • Accessibility • Sharing of information • Service delivery • Welfare
e-Governance helps: Governance e-Governance Bad governance Good governance
e-Governance Targets: business Government service delivery Govt. citizens
Need of e-Governance • Information and regulatory systems (availability and dissemination) • Interaction- Static and Dynamic Information (Citizen to department and vice versa) • Notification • Transaction- Responsive information (Pull- Push strategy Citizen to department and vice versa)
Stages of e-Governance: • Government to Citizen (G2C) initiatives • Government to Business (G2B) initiatives • Government to Government (G2G)
Government to Citizen (G2C) initiatives: • Communication link between a government and private individuals or residents. • It is through Information Communication Technology (ICT) including direct mail and media campaigns. • G2C is at the central, state and regionallevels.
Government to Citizen(G2C):Some initiatives • BhoomiProject in Karnataka : Online Delivery of Land Records • Gyandoot(Madhya Pradesh) • Project FRIENDS (Kerala) (Fast, Reliable, Instant, Efficient Network for the Disbursement of Services) • e-MitraProject (Rajasthan) • eSeva (Andhra Pradesh) • Computerisation of Land Records (Department of Land Resources, Government of India)
Government to Business (G2B) initiatives • It encompasses all activities of government which influences business organizations. • It includes registrations under different statutes, licenses under different laws and exchange of information between government and business. • It provides a friendly legal environment for business • It expedites various processes • It provides relevant information for business
Government to Government(G2G) initiatives: • The electronic sharing of data and information systems between government agencies, departments or organizations. • The goal of G2G is to support e-Government initiatives by improving communication, data access and data sharing. • G2G initiatives help in making the internal government processes more efficient. • Many a time G2C and G2B processes necessitate the improvements in G2G processes.
e-Governance Best Practices • Increased accountability • Increased transparency • Availability of public domain information • Reduced corruption • Increased efficiency due to connectivity
Advantages: • Speed • Transparency • Cost Reduction • Accountability
Disadvantages: • Inaccessibility of internet. • Unreliability of the web information. • Vulnerable to cyber attacks • Lack of privacy of citizens