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Innovation Done in “ Frugal ” Fashion: Evidence from African Market. Stephen Ozoigbo , IFTIIN Foundation. What is Innovation?. Both a process and the end result “ New ” , “ novel ” , “ original ” … “ Important ” and “ significant ”. Why Innovation is a Big Deal.
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Innovation Done in “Frugal” Fashion:Evidence from African Market Stephen Ozoigbo, IFTIIN Foundation
What is Innovation? • Both a process and the end result • “New”, “novel”, “original”… • “Important” and “significant”
Why Innovation is a Big Deal • One of the primary ways of achieving product differentiation, and thus competitive advantage • The single most important contributing factor to long-term productivity and economic growth (Grubler et al., 1999) • Important to the advancement of society in general around the world
Why you should NEVER listen to your customers “to create the future road map for your product or service”: “Entrepreneurs need to be reminded that it's not the job of their customers to know what they don't.” And Finally:
What Do They Mean? • Innovation is a top-to-bottom, one-way linear process from the business (or more accurately, the entrepreneurs) to the end consumers • The creativities (or genius) of the entrepreneurs are the most crucial elements for innovation • Usually implies huge resources/investment requirement
And the Academia Agrees • Innovation Chain model (Carbon Trust 2002):
That is Great, but… • What about elsewhere in the world where • Resources are significantly restrained? • The customers know exactly what they need, but no existing product/service can meet their needs? • Because the customers have limited means • Emerging trend in innovation: • Frugal innovation
What is Frugal Innovation? • Innovation done with limited resources, targeting customers with specific needs and limited means • It entails making better things, not just cheaper things. • Frugal innovation extends to services, not just products. • Frugal innovation is about remodeling, not just de-featuring. • Low cost does not mean low-tech: frugal innovation can require, or be combined with frontier science and technology.
Our goal: • We present our (preliminary) attempt to formulating a theoretic framework of frugal innovation based on case studies in African markets • Why Africa? • Good reasons for optimism for entrepreneurs in Africa • Readily available resources for innovation remain limited in most of African nations • Cases of successful stories
The Cases • Case 1: Solar-powered low cost hearing aids in Botswana by Godisa Technologies • Case 2: Digital education in Kenya by eLimu and Safaricom • Case 3: a mobile job matching application in Ghana by mPawa • Case 4: mobile money transfer services in Kenya by M-PESA
Some Common Patterns Identified from the Cases • Active role for target customers • Emphases on social issues • South-to-south, bottom-up technology diffusion • Long-term focus of business models • Partnership between local innovators with expertise from developed nations
What Else Can Practitioners Do? • Help to establish the relationship between developing economies and developed economies (circle 1) • Increase Diasporas engagement in order to create visibility for frugal innovators, their technologies and products. • Stimulate private capital flows to frugal innovation ecosystems through multi-stakeholder partnerships and matching funds from government agencies.
What Else Can Practitioners Do? • Provide policy suggestions regarding how to foster, facilitate, and promote such innovation (circle 2) • Increase University based curriculum for Frugal Innovation (circle 3) • Provide successful experience / learning lessons from other developing economies’ frugal innovation