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4QC Progress Report

This progress report provides updates and highlights from the 4QC conference, featuring keynote speakers and workshops on various topics, including ICT strategy, public employment, knowledge management, cooperation, diversity, best practices, customer expectations, quality management, and benchmarking.

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4QC Progress Report

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  1. 4QC Progress Report Katju Holkeri counsellor, Ministry of Finance, Finland 6.3.2006 Vienna EUPAN-Troika Secretariat

  2. Key note Speakers • Angel Gurria, OECD • Jacques Rogge (TBC) International Olympic Committee • Sari Baldauf, Finland • Henri Plagnol, France • Werner Wutscher, Austria • Andrei Sharov, Russia • Myung bak Lee, Korea • William Heath, UK • Geraldine Keegan, UK • Miroslav Beblavy, Slovak republic • Siim Kallas, EU commission • Ulla-Maj Wideroos, Finland

  3. AGORAS 1 Wednesday 27.9.2006from 11.30 to 12.30 • Are we playing the same game? ICT as part of delivering strategy • Ales Dobnikar, Slovenia • Martin Schallbruch, Germany • Ignacio Valle, Spain • Making public employment an attractive choice – how to build a competitive image • Denmark • Per Stengård, Sweden • Carola Fiscbach-Pyttel,EPSU • Voices to be heard –ensuring dialogue with citizens • Joanne Caddy, OECD • Polana Kovac, Slovenia • Richard Wison, UK

  4. AGORAS 1 Wednesday 27.9.2006from 11.30 to 12.30 • Saving for the future – long term knowledge management • Sarah Tyacke, Uk • Manfred Späth, Germany • Elsa Pilichowski, OECD (TBC) • Getting the wheels rolling – co-operation is a necessity • Johan Schaar, IFRC • Klaus Burkholz, Germany • Stefano Pizzicannella, Italy

  5. AGORAS 2 Wednesday 27.9.2006from 15.45 to 16.45 • Beyond words – Rooting the strategy • Ireland • Ana Andrade, Portugal • Francoise Waintrop, France • Is ICT everywhere – except in productivity statistics? • Sylvia Archmann Austria/EIPA • Geert Bouckaert, Belgium • Edwin Lau, OECD • Multicultural administration – providing diversity • Adam McLeod, UK • Umayya Abu-Hanna, Finland • Calliope Spanou, Greece (TBC)

  6. AGORAS 2 Wednesday 27.9.2006from 15.45 to 16.45 • Continuous Improvement – The stories of previous Best Practices • Mats Wicktor, Sweden • Christopher Pollitt, UK • Bianca Miranda Serrano or Gloria de la Rosa Rodriguez, Spain • Seeing past tomorrow - Lisbon strategy twenty years from now • Maria Rodriguez, Portugal • Wolfgang Drechsler, Germany • Peter Waldorf, EPSU

  7. AGORAS 3 Friday 29.9.2006from 9.45 to 10.30 • Delivering promises – meeting customer’s expectations • Kees Keuzenkamp, Netherlands • Elke Löffler, Germany • How to manage quality in times of cut-backs • Robert Pennycock, UK • Tom de Graaf, Netherlands • Action brings satisfaction – how to make immediate corrections possible • Sweden • Margus Püüa • Knowledge management in cross cutting issues • Johan Schildt, Sweden • Emilio Casals Peralta, Spain • Sharing rather than ranking – from benchmarking to benchlearning • Helfried Bauer, Austria • Italy

  8. Best Practice Workshops • There will be 79 cases presented • Two in each workshop 3 times 13 parallel workshops • Critical friend • Scientific rapporteurs • Facilitators

  9. CAF Centre • There will be presentations about the different ways of disseminating CAF. • Austrian CAF-publication will be promoted. • The regional CAF project will be presented. • The CAF –handbooks and other tools from different MSs will be presented. • CAF China project will be presented. • CAF e-tools are promoted. • EIPA will present their CAF-training. • Future CAF-events (2007) will be promoted.

  10. Social Programme • Welcome cocktail – Tuesday 26th of September • Gettogether – Wednesday 27th of September • Social evening – Thursday 28th of Septmer Also an accompanying persons’s programme for Wednesday (in Tampere) and Thursday (nearby region Lempäälä/Valkeakoski/Iittala)

  11. Bus transportation • From airports to hotels (Tuesday) • From hotels to conference venue and back (all conference days) • To the Social Evening and back (Thursday) • To the airports from the conference venue (Friday) • Please note also that if you want to walk most hotels in Tampere are within a walking distance from Tampere Hall

  12. Registration • Pre-registration has started (21st of October 2005) • Registration starts 21st of April 2006 • Before registration starts member states will receive the amount of copies of the printed conference programme that they have asked for • Registration is through website www.4qconference.org (conference, choice of sessions, hotels)

  13. Key Deadlines • 31.3.2006 Final deadline for delivering full descriptions of BP’s • 7.4.2006 Printed programme posted to member states • 21.4.2006 Registration opens • 30.6.2006 Deadline for reserving Stands • 27.9.-29.9.2006 Conference

  14. WELCOME

  15. 4QC www.4qconference.org info@4qconference.org

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