Data Centre Strategy, G Cloud and the Apps Store Mobilisation ‘Strawman’

1. Data Centre Strategy, G Cloud and the Apps StoreMobilisation ‘Strawman’ Why? What? How? Who and When? Next steps…… V1.0 - 31 July 2009 Working document – not a statement of government policy

2. Strawman Why? Data Centre, G-Cloud and Apps Store as key elements of the ICT strategy The context for change Driving cross public sector benefits through a new approach G-Cloud, the Data Centre Strategy and the Apps Store are core members of the Government ICT strategy ‘family’, and will be fully founded on/aligned with PSN, Common Desktop Strategy etc. Working document – not a statement of government policy

3. Context Data Centre, G-Cloud and Apps Store as key elements of the ICT strategy Strawman • Through moving to a ‘services based’ approach some large organisations have realised significant IT cost savings (30-50%) while increasing business value. • Large consumer-facing internet firms have pioneered new approaches that have radically reduced IT costs while increasing agility • There is now the opportunity to realise substantial benefits across the public sector through wider deployment of the enabling business models, processes and technologies. Why the new approach? What are the new enablers? (ie some definitions) • Service based philosophy – procurement of what’s needed on a ‘ready to use’ basis, without the buyer owning the underlying assets or incurring the capex cost • Virtualisation – using software to create multiple ‘logical’ computers using one real one – enabling applications to share hardware and thus increase utilisation many times. • Dynamic load allocation – using software to allocate computer capacity ‘on-demand’, enabling flexible real-time scaling (up and down) of capacity to meet needs. • Cloud – a new way of buying IT infrastructure as a service, usually enabled by a large pool of virtualised computers, with dynamic load allocation, using internet technologies and available over a network. • G-Cloud – a private cloud for the public sector that provides the services and benefits of public cloud offerings, while enabling information risks to be managed (IA), and meeting Service Management and other NFRs • Apps Store – an internet site where public sector organisations can search for, and procure, business services and software. Could include Web Services, COTS, Shared Services, Open Source and solution designs (‘Patterns’) • Catalogue – A definition of a set of services available for use now 3 Working document – not a statement of government policy

4. What outcome? At the core of the proposition is a shift to buying ‘as a service’ – Infrastructure, Applications, AD and Support Strawman • Key principles • IT and Business Solutions delivery based on standard services • Multiple categories of service, available through a shared catalogue • Industry standard services where possible, open to new services and new providers • If you need a service that exists, then use it (or enhance it) • If you need to create a new service, add it to the catalogue • G-Cloud to be more of a brand than a point solution, ie a brand that encapsulates the principles (‘brand values’) of the new approach Services are standard ‘commodity’ where possible, if not ‘common public sector’ services preferred to custom Goal is not to define any non commodity services within infrastructure and AD levels – although implementation NFRs may have specific IA etc requirements • Multiple categories of service – ie multi-sided pyramid, eg • Infrastructure • Applications • Applications Development (AD) • Support Custom (c15%) Applications Development (AD) Environment Common (c25%) Applications Commodity (c60%) Support services Infrastructure Working document – not a statement of government policy

5. What specifically? Strawman Data centre, G-Cloud & Apps store propositions Potential Transition steps Standardisation and Cost Reduction are core to the propositions 5 Working document – not a statement of government policy

6. Strawman What approach? Approach – How to build momentum? • Who and how? • Departments and Industry to co-invent way forwards – a multi-collaborative effort with those who shape the way forwards going on to be the ‘Change Agents’ in their home organisation. • Focus on ‘a new approach to buying services’ . • Main drivers for moving to the new approach are contract renewals, new policies/transformation initiatives, ‘burning platforms’ and apps refresh • Procurement of ‘services’ to be central to the new approach, with suppliers rather than the public sector incurring the Capex Investment. • IA and Service Management communities to be fully engaged from the outset – ie IA and end to end Service Management are ‘baked in’ • How to get started? • Prioritise services that enable new solutions to be created to the new principles;- ensure deployment in G-Cloud/Future Data Centres • Parallel ‘quick wins’ strand to address efficient use and sharing of existing data centre estate and contractual arrangements for • Begin consolidation of existing Data Centres by requesting suppliers to consolidate data centres across their public sector client base. • Leverage any grant/tax incentives where possible Working document – not a statement of government policy

7. Strawman How? Data Centre, G-Cloud and Apps Store as key elements of the ICT strategy ‘A fundamental change for us all…..’ What’s needed for mobilisation? 7 Working document – not a statement of government policy

8. Who and When? People PMO, Stakeholder management & Comms Service requirements/selection & Transition Planning/Quick Wins Technical architecture and service management (e2e) Commercial strategy, (inter) Industry Business Models and Supplier Engagement Business Planning Strawman Resources and governance Steering Group – to include volunteers from CIO Council & Intellect Public Sector Council subgroup (and John Suffolk, Bill McCluggage, Martin Bellamy and Mark Ferrar [CTO Council chair]) • Making it real • August – seek CIO Council and Supplier volunteers for Steering Group and nominees for Delivery Team • September– secure full time resource in Cabinet Office to develop the business case – cross Whitehall ad for 6 month loan, or consultant? • September/November – develop vision, delivery model, first steps. • December – Socialise the proposal • January – Agree Phase 1 at CIO Council and commence implementation • Quick wins • Data centre space and systems capacity brokerage service • Apps Dev environment as a service prototype for new work • Initial Apps Store for cross government COTS at best prices Delivery team Nominees from departments and suppliers Full time resource preferred for workstream leads Information Assurance Propose 1-2-1 discussions with CIO Council Members during September Working document – not a statement of government policy

9. When? Strawman Strawman What does ‘Good’ look like by mid-2010? • Viewed from the outside..... • Pathfinder ‘Applications Store, Applications Development& Infrastructure as a service model’ for new business solutions development in use by several public sector organisations • Data Centre and Apps reuse has begun • Plan in place for Data Centre consolidation, reducing total numbers by an order of magnitude within agreed timescales • To achieve this, the following needs to take place..... • Business model and initial pricing model agreed • Business change impact defined • Key stakeholders committed, with clarity, agreement and action on ‘this means thats’ for Perm Secs, CEOs, CIOs, FDs, etc • Agreed approach to Cloud IA regime and management processes (including Service Management) • Agreed technical standards and initial software products/interfaces and ‘NFR’ standards that will be supported • SOBC and FBC signed off • Procurement model agreed - including approach for ‘in flight’ contracts • Organisational model agreed and in place • For government • For suppliers Working document – not a statement of government policy

10. Next steps Data Centre, G-Cloud and Apps Store as key elements of the ICT strategy Strawman • Ensure approach and desired outcomes are in line with overall direction • Identify any opportunities to share governance and resources with Flex, PSN etc. Discuss and refine proposed way forwards within Government CIO and SIRO team • Now needs commitment to go to the next level, ie through participation in the steering group and the commitment of resource to the Delivery Team – potentially transferring resource currently assigned to Departmental forward contracting strategies • Need resource to lead workstreams and undertake data gathering and analysis, participate in meetings and prepare/review documents. • Full time resource preferred (min 40%). Seek support and resource commitment from CIO Council members • Initial meetings of Steering Group and Working Group • Workstreams to be defined and mobilised • Update at CIO Council on 23 September Mobilisation in September 2009 • EG: Data Centre space brokerage, G-Cloud trial AD environment, Apps Store pilot for COTS and re-usable Web services Initial deliverables asap 10 Working document – not a statement of government policy