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T otal V alue M anagement ( TVM )

Explore the expertise of renowned quality gurus like Deming, Juran, Ishikawa, and more! Learn about quality methods, tools, and principles that drive excellence in Total Value Management (TVM).

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T otal V alue M anagement ( TVM )

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  1. Total Value Management ( TVM ) The World’s Quality Experts Abdulaziz S. Al-Yousefi, CVS

  2. VE TQM BPR QFD MBO CPI SPC JIT QLF RE ZQC ZD VRP LCC AHP TPM Quality ?!

  3. The World’s Quality Experts • Mr.. Miles • Dr. Shewhart • Dr. Fiegenbaum • Dr. Deming • Dr. Juran • Dr. Ishikawa • Dr. Taguchi • Mr.. Taiichi Ohno • Dr. Shingo • Mr.. Crosby • Mr.. Conway

  4. Mr. Larry Miles • The Founder of Value Engineering, 1947 • He called it then “ Value Analysis” • In the 60’s, it was changed to VE • Function comes first • function analysis (FAST) was developed later by Charles Bytheway.

  5. Dr. Walter Shewhart • Developed the Plan-DO-Check-ACT cycle (P-D-C-A), 1925 • There is a difference between cause & a problem • He said “ To improve the reputation and greater market shares, Manufacturing process must be continually improved for greater efficiency and lower costs”

  6. Dr. Armond Feigenbaum • He originated “ Value Quality control” and “ Total Quality Management “, 1951 at Harvard Business school • Need strong leadership • Use Statistical methods to measure quality • Recommend massive training

  7. Dr. W. Edward Deming • Developed 14 points to achieve better quality • Used SPC for quality control in Japan, 1950 • Motivation by intrinsic values • Most quality problems are due to the system • People are the most valuable assets. • Break barriers between departments • Management must educated and trained to have “profound Knowledge” of quality

  8. Dr. Joseph M. Juran • Developed “ Juran’s Quality Trilogy ” for management (Planning, Control, improvement ). • Quality Planning is used in new programs. • Quality control needs a plan in order to work. • Quality Improvement is used to get immediate results. • It can be applied to every thing.

  9. Dr. Kaoru Ishikawa • Developed “ Quality control Circle “ • The foremost authority in quality in Japan • Developed the fishbone (Cause-Effect ) Diagram • 60-70% of the problem are due to the system • Motivation is the key to success ( joy, desires and pleasure) • Quality begins and ends with education & training

  10. Time Machine Method Materials Major Defect Energy Measurement Personnel Environment Cause Effect Cause-and-effect Diagram Also call the fishbone Diagram Or Ishikawa

  11. Dr. Genichi Taguchi • Developed “ Quality Loss Function “ • Developed “ Signal to Noise ration “ • Quality is “ the minimum loss imparted by the product to the society from the time the product is shipped ” • Rely on “ experiments” but not on “experience” • The stages of design are: system, parameter and tolerance

  12. Mr. Taiichi Ohno • Developed “ Just In Time “, JIT • “ Pull “ is better than “ Push “ • Waste in companies is “ huge“ • All people of the company must share a common goal • The company must share its long term goal with the customers and suppliers

  13. Dr. Shigeo Shingo • Developed “Single-Minute Exchange of Die”,SMED and “Zero Quality Control”, ZQC • Quality can achieved economically by checking factors that cause errors. • Ask “why products manufactured the way they are”

  14. Mr. Philip B. Crosby • Developed “ Zero Defects “, 1961 • Originated the phrase “ Do right the first time “ • Founder of “ Crosby Quality Collage” • Quality is conformance to requirements • His teaching can summarized in 14 steps • Management commitment, Teamwork, Measurement, educate and train, goal setting, recognition ..etc...

  15. Mr. William E. Conway • A colleague of DR. Deming • Emphasized on “ Waste Elimination “ • Waste is the responsibility of management • Four types of wastes: Capital, Materials, Time and lost sales/profits. • Value Engineers must pay attention to locating suppliers, determining accurate requirements and specifications, determining cost of value

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