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Explore the impact of globalization, technology, and teamwork on modern organizational structures. Learn about information management, teamwork strategies, and competitive advantage in a rapidly evolving business landscape.
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Chapter 2 The Organization And Information Management
The Business Context • Globalization of business • Rapid technological change • Organizational flexibility, adaptability, and collaboration • Work teams and empowered workers
The Business Context • The changing workforce • Knowledge management
Information Requirements for Organizations • Making information accessible • Ensuring the reliability and accuracy of information • Respecting privacy • Creating secure information • Making information available at an appropriate cost
New Organizational Structures and Information Requirements • Organizational Structure • Refers to the division of labor, coordination of positions, formal reporting relationships within an organization
Hierarchical Structure Figure 2-1, part 1
Flattened Structure Figure 2-1, part 2
Alliances and Joint Ventures • Alliance • An official working partnership with another organization • Joint Venture • Where businesses develop or market specific products or services with partners here and abroad
Modular Structures • Modular Structure • Break organizations into key processes and let individual subcontractors perform these key processes
Supporting Team-Based Management • Teams In The Workplace • Traditionally-managed teams • Have a designated individual who serves as the official leader or manager • Self-managed teams • Have members who share responsibility for managing the work group without an officially appointed leader
Supporting Team-Based Management • Teams In The Workplace • Permanent teams • Work together for long periods of time, generally at least one year, on a repetitive set of tasks • Temporary teams • Form for short, pre-specified amounts of time to complete a unique set of tasks or projects
Supporting Team-Based Management • Teams In The Workplace • Single discipline teams • Include workers from an area such as research and development, manufacturing, or marketing • Inter-disciplinary teams • Include employees from several functional areas
Supporting Team-Based Management Figure 2-5
Levels of Strategies • Corporate-Level Strategy • Addresses which lines of business a company should pursue • Business-Level Strategy • Matches the strengths and weaknesses of each business unit or product line to the external environment to determine how each unit can best compete for customers
Levels of Strategies • Functional Strategies • Direct the way individual departments perform their tasks to accomplish organizational objectives
Determining the Organization’s Strategy • Porter’s Five Forces Model • The bargaining power of suppliers and buyers, the threat of new entrants and substitutes,and the rivalry of competitors help shape strategy.
Determining the Organization’s Strategy • SWOT analysis • Managers examine an organization’s Strengths, Weaknesses, Opportunities and Threats to analyze strategic choices.
Types of Strategies • Differentiation • Cost leadership • Focus • Linkage • Information leadership
Using Strategy for Competitive Advantage Figure 2-9
Using Information to Achieve a Competitive Advantage • Reacting to market conditions • Improving customer service • Controlling costs • Improving quality • Expanding globally
End of Chapter 2 The Organization And Information Management