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Business Process Measures

Business Process Measures. Valdis Vītoliņš valdis_vitolins@exigengroup.lv. Why we need measurement. Most of today business – manufacturing, transport, services, administration, etc., produces electronic data. Measurement of business data:

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Business Process Measures

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  1. Business Process Measures Valdis Vītoliņš valdis_vitolins@exigengroup.lv

  2. Why we need measurement • Most of today business – • manufacturing, transport, services, administration, etc., • produces electronic data. • Measurement of business data: • allows controlling current situation and determination of “bottle-necks”, • provides information for improvements, • shows that implemented changes are (un)profitable, • with accurate and exact methods.

  3. What are business measures • Business measures are rules, how to determine properties of business concepts, such as: • Time • Money • Resources • Quality • with exact definition and unit. • In process measurement we get values for defined measures.

  4. Business process modelexample(Activity Diagram M1 layer)

  5. Business process model “from inside”(Class diagram M1 layer)

  6. Measure Declaration Metamodel(M2 layer)

  7. Measure Relations to Business Objects Metamodel (M2 layer)

  8. Measure Metametamodel (M3 layer) • Specialized UML metametamodel • keeps simpler metamodel(because constraints are eliminated to M3) • conforms to MOF standard • but breaks traditions

  9. How it really works • System runtime log example:

  10. Thank you!Any questions?

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