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Co-involvement, the patient experience. Jag Passan. 11 April 2013. What is Leeds Involving People?. Voice Influnce Scrutiny Satisfaction Meeting needs of people Improving quality of services. Healthwatch Leeds’ ambition.
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Co-involvement, the patient experience Jag Passan • 11 April 2013
Voice • Influnce • Scrutiny • Satisfaction • Meeting needs of people • Improving quality of services Healthwatch Leeds’ ambition
How can meaningful involvement improve people’s experience?
Morbi tellus mauris placerat sit ame, facilisis id bibendum id lorem donec justo tellus consectetur eu ultricies auctor molestie non nulla. Morbi tellus mauris placerat sit ame, facilisis id bibendum id lorem donec justo tellus consectetur eu ultricies auctor molestie non nulla. • Suspendisse non nulla non tellus vulputate euismod vivamus sodales. • Pellentesque quis est sit amet nibh dic • Benefits to the service providers • To demonstrate accountability • To provide better services • To develop better organisation • Benefits to people • Information to make choices • Shared vision • Improve patient experience Benefits of Involvement
4 questions to consider about any involvement work • Why is this important to the people in charge? • What are the reasons why people get involved? • What does ‘good’ look like? • How do we effect changes?