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Presenter: Barbara Folb, MLS Health Sciences Library System, University of Pittsburgh

Evaluating and Addressing the Information Needs of an Urban Public Health Department Through an Academic Health Sciences Library Health Department Partnership. Presenter: Barbara Folb, MLS Health Sciences Library System, University of Pittsburgh. ACHD Information Environment 2002.

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Presenter: Barbara Folb, MLS Health Sciences Library System, University of Pittsburgh

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  1. Evaluating and Addressing the Information Needs of an Urban Public Health Department Through an Academic Health Sciences Library Health Department Partnership Presenter: Barbara Folb, MLS Health Sciences Library System, University of Pittsburgh

  2. ACHD Information Environment2002 • Dispersed offices • Reading Room in one location • About 20 print journal subscriptions • Copies on request • Internet access • Full library privileges for ACHD/GSPH adjunct faculty (15)

  3. HSLS 2002 • Serves U of Pittsburgh and UPMC • Staff – 25 professional librarians, 36 support and technical staff, plus student assistants • Collection – app. 200,000 books, 2,600 journal subscriptions, 2,000 Audiovisuals, 1,700 educational software programs • 68 (99%) of core PH journals • 269 PH specialty journals

  4. PHIA Steering Committee • ACHD • Alice Kindling, Training • Ed Schwartz, Policy Development and Assessment • HSLS • Barbara Epstein, Director • Nancy Tannery, Associate Director for Information Services • Barbara Folb, Public Health Librarian

  5. Successful Program Characteristics • Easy to use • Time effective • Cost effective • Has name recognition at ACHD • Increases potential access to information • Increases use of information

  6. Grant Funding Allocation • NLM 18 month grant, March 1, 2003- August 31, 2004 • Librarian/Project Manager 2 days/week • Reference, training, web site development • Photocopy service support (journal articles, book chapter copies)

  7. Initial PHIA Survey • Purpose – • Training development • web site development • July/August 2003 • Multiple publicity routes • Web based • 141 responses from a possible 350 (app)

  8. Survey Topics • Internet use • Confidence in Internet skills • Estimated use of specific web resources and search engines • Barriers to information access • Training preferences

  9. Survey Results Internet Use

  10. No Use 17 Moderate use (1-10) 60 Higher use (11- ) 64

  11. =Major division =Subdivision

  12. Survey Results Confidence in Internet skills

  13. Low confidence 15 Moderate confidence 41 High confidence 80

  14. Survey Results Web Sites Used

  15. Heaviest use Phone books Fed/State agency Regulatory Lighter Use PubMed Toxnet CDC Wonder Web Sites Used • Large number of web sites used • Small number of users per web site

  16. =Other =Gov Agency =Regulation =Literature =Phone Bk =Data Source

  17. =Other =Gov Agency =Regulation =Literature =Phone Bk =Data Source Sites used 6-25/month

  18. =Other =Gov Agency =Regulation =Literature =Phone Bk =Data Source Sites used 1-5/month

  19. =Other =Gov Agency =Regulation =Literature =Phone Bk =Data Source Sites Used 0/month

  20. =Other =Gov Agency =Regulation =Literature =Phone Bk =Data Source Total, Any Use

  21. Search Skill Self Rating: Selected web sites *Total who used the site, any amount/month

  22. Survey Results Barriers to Information

  23. Internet Content Couldn’t Find

  24. Summary, What They Couldn’t Find • Total who gave text answers: 27 out of 29 • Specific needs PHIA can’t address: 3 • Needs PHIA can address: • Journal articles (6) • Training (5) • Technical chem/engineering info (4) • Statistics (3) • Directory info (2) • Regulatory info (2) • Consumer Health (1) • Laboratory (1)

  25. Survey Results Training Preferences

  26. Electronic Tutorial Interest

  27. Survey Conclusions • Need for training demonstrated • Not all employees are highly skilled and confident using the Internet • Valuable resources underutilized • Access to librarian and library collections needed to overcome information barriers from • Lack of time to search • Not knowing where to look • Lack of money for fee based information

  28. Addressing Training Needs • Hands on classes– 7 topics • PubMed - Internet I & II • Statistical Resources -Evidence Based Public Health – Consumer Health – Grant Funding Resources • Email – Tuesday Info Tips • Short Internet search tips, sent weekly • Second purpose: increase program visibility

  29. Addressing Information Barriers • Reference Services • 30 search requests/year, 30 other queries • Journal article delivery • 210 requests • Book borrowing • Moderate use, stats not retrievable • PHIA web site • http://www.hsls.pitt.edu/phia/

  30. PHIA Continuation • Yearly contract for document delivery coverage. • Librarian funded through the Center for Public Health Practice, GSPH, University of Pittsburgh

  31. Ongoing Goals of PHIA • Provide enhanced library services to ACHD • Evaluate the academic/practitioner partnership model for library services. • Disseminate findings to other health departments and libraries

  32. Acknowledgements • This project has been funded with Federal funds from the National Library of Medicine, National Institutes of Health, under Contract No. N01-LM-3521. • Authors: Barbara Folb, MLS, Barbara Epstein, MSLS • For further information contact Barbara Folb, folb@pitt.edu

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