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Clawing Back Management Time In Your Business

Clawing Back Management Time In Your Business. Online Scheduling. Where is scheduling today?. Manual scheduling via email-voicemail A scheduler can manage 40-50 hourly or contract employees. Any Services Business Security Hospitality/Catering Staffing Event Management Call Centers

stephenschick
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Clawing Back Management Time In Your Business

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  1. Clawing Back Management Time In Your Business Online Scheduling

  2. Where is scheduling today? • Manual scheduling via email-voicemail • A scheduler can manage 40-50 hourly or contract employees • Any Services Business • Security • Hospitality/Catering • Staffing • Event Management • Call Centers • Field Service • Drivers/Logistics • Etc.

  3. Why does a scheduler max out at 40-50 employees? • Schedulers work office hours (generally 9-5) • When are employees free? • 7pm – 7am, or 1am after the swing shift • RESULT • Massive back & forth of email & voicemail • The spreadsheet schedule is never in sync • “The minute I hit ‘send’, my schedule is already out of date!” Schedulers & employees are FRUSTRATED

  4. What this costs your business • If the scheduler is a principal or owner in the business – this takes time away from developing new clients • Same with a district manager • Hiring a new scheduler is an expensive FTE • Schedulers need to be organized (not a high school dropout) • Schedulers need to work full-time • A BIG new business expense

  5. Let’s talk about doubling a scheduler’s productivity • Real-time status – always • 24 x 7 web access for all schedulers & employees • Self-service and/or Auto-schedule • Targeted messaging • Email & SMS Text • Reminders & confirmations • Integrated reporting & coverage gaps

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