The Changing Face of Infrastructure and The Operational Agility Needed to Manage It

1. The Changing Face of Infrastructure and The Operational Agility Needed to Manage It Darrell Graddy, Vice President Mahesh Kalva, CTO Lockheed Martin Enterprise IT & Data Solutions August 16, 2010

2. Why We are Here:An Executive Perspective • Background: NASA is experiencing a rapidly changing environment • Situation: IT Infrastructure and Operations • Facing Challenges/Opportunities • Demanding Results and Outcomes • Direction: Evolution of IT Infrastructure • Cloud Computing • Cyber Security • Mobile Technologies The Changing Face of Infrastructure —2— June 25, 2010

3. Addressing NASA Challenges… The Changing Face of Infrastructure —3— June 25, 2010 … Through An Outcomes-Based Approach

4. Response to Budget Pressures Through Innovation: Cloud Computing Solutions-as-a-Service SOFTWARE-AS-A-SERVICE (SAAS) Dashboard Logistics SECURITY BILLING Social Media FOIA ITSM Grants Tools Data Solutions Email White Label Apps PLATFORM-AS-A-SERVICE (PAAS) INFRASTRUCTURE-AS-A-SERVICE (IAAS) The Changing Face of Infrastructure —4— June 25, 2010 More Budget for Mission and Research

5. Cyber Security: More Important Than Ever • 60% of all US Companies have been compromised • -US Department of Justice ‘08 Report • 165% growth in new malicious code from ‘07 to ‘09 • -Symantec 500% increase in ‘08 in the number of malware attacks that used hostile code to infiltrate or damage a computer system -- equal to the combined total for the five years prior -McAfee • 90% of all compromises can be stopped through proper configuration and patch management • -Gartner The Changing Face of Infrastructure —5— June 25, 2010 Drives Need for End-to-End Cyber Situational Awareness and Command and Control to Self-Defend the Enterprise

6. Telecommuting and Travel: Mobile Solutions Challenges Security • Less control outside your network • What’s lurking on home PCs? Costs • Lost or stolen laptop = $50K to clean up • Complexity of managing multiple devices Productivity • Incomplete access to data, specialized apps • How do you create a true “home office?” The PC-on-a-Stick Solution MOBILE • Plug into just about any PC or laptop • Carry the OS, data, apps in your pocket SECURE • 256-bit AES hardware encryption • “White Listing” and Application Wrapping TOUGH • Heat, cold, water, sand resistant • NIST FIPS 140-2 Level 3 certified The Changing Face of Infrastructure —6— June 25, 2010 Entire Desktop on a Secure 3-inch Flash Drive

7. Getting There from Here: A Technologist Perspective The Changing Face of Infrastructure —7— June 25, 2010

8. Cloud Computing: Infrastructure-as-a-Service… Agency Isolated Services SOLUTIONS AS A SERVICE III. Virtual Private (Public Cloud) Least Secure, Lowest Cost SOLUTIONS AS A SERVICE SOLUTIONS AS A SERVICE SOLUTIONS AS A SERVICE SOLUTIONS AS A SERVICE PLATFORM AS A SERVICE PLATFORM AS A SERVICE PLATFORM AS A SERVICE PLATFORM AS A SERVICE PLATFORM AS A SERVICE INFRASTRUCTURE AS A SERVICE INFRASTRUCTURE AS A SERVICE INFRASTRUCTURE AS A SERVICE INFRASTRUCTURE AS A SERVICE INFRASTRUCTURE AS A SERVICE I I I I I VPN Gateway Subnets Router Secure VPN Connector over the Internet II. Private Shared (Community Cloud) Adequately Secure, Intermediate Cost Agency’s Network I. Private (Dedicated Cloud) Most Secure, Highest Cost Agency Dedicated Services —8— June 25, 2010 …Addressing Budget Pressures Through Innovation Agency Shared Services

9. Cloud Computing: Software-as-a-Service High Complexity, High Cost, Low Interest, Low Impact High Complexity, High Cost, High Interest, High Impact HIGH Data Visualization Call Center Management ERP Logistics Grants Mgmt IT Service Mgmt E-Mail Compute-As-A-Service Security-As-A-Service Situational Landscape Cost Technology Complexity Low Complexity, Low Cost, Low Interest, Low Impact Low Complexity, Low Cost, High Interest, High Impact Health Terminology Management Asset Management Storage-As-A-Service Social Collaboration FOIA Manager The Changing Face of Infrastructure —9— June 25, 2010 Expressed Interest HIGH LOW Public Impact Broad solution targeted at a specific function Specialized solution targeted at specific activity or problem

10. Increasing Security Threats… Increasingly Targeted & Complex Attacks Increased Sophistication of Players * Hackers * Organized Crime * Nation States Expanding Motivation Status * Economic * Military * Nation States * Politics * Globalization SOCIAL Engineering The Changing Face of Infrastructure —10— June 25, 2010 An Ever Increasing Challenge Due to Complexity of Attacks & What Is Being Attacked

11. …Requires a New Approach to Defense Courses of Action Completeness = Resiliency Reconnaissance Weaponization Delivery Attack Exploit Compromise C2 Exfiltration The Changing Face of Infrastructure —11— June 25, 2010 Defense Against the Cyber Kill Chain

12. Innovations to Address Mobile Workforce • PC On-A-Stick • Mobility: Desktop Travels with You on a Flash Drive • Tiered Security: Application White Listing and Wrappers, Hardware Encryption • Enterprise Management: Complete Centralized Control On Travel Disaster Response Home In the Office The Changing Face of Infrastructure —12— June 25, 2010 IRONCLAD

13. Mobile Solutions • Incident Management– Aids Field Tech Investigation, Diagnosis, Resolution, Problem ID • Expert Help • Knowledge Base Access • Rich Capture • Asset Management –Integration with scanner technology • By year-end 2010, 1.2 billion people will carry handsets capable of rich, mobile commerce providing a rich environment for the convergence of mobility and the Web (Gartner) • By 2012, 70% of all workers will be mobile and 90% of all enterprises will develop at least one mobile application (Forrester & IDC) The Changing Face of Infrastructure —13— June 25, 2010

14. Summary: Outcomes for NASA Attracting and Retaining Talent & Increased Productivity Secure Infrastructure Reduced Carbon Footprint More Budget for Mission and Research The Changing Face of Infrastructure —14— June 25, 2010