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Automatic Route Selection (ARS) Automatic Alternate Routing (AAR) ARS Partitioning

Automatic Route Selection (ARS) Automatic Alternate Routing (AAR) ARS Partitioning . John Treantos • Lynn Tavery Colorado DEFINITY Users Group (CDUG) August 10, 2005. Automatic Route Selection (ARS). A feature that routes outbound calls. Benefits of ARS.

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Automatic Route Selection (ARS) Automatic Alternate Routing (AAR) ARS Partitioning

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  1. Automatic Route Selection (ARS)Automatic Alternate Routing (AAR)ARS Partitioning John Treantos • Lynn Tavery Colorado DEFINITY Users Group (CDUG) August 10, 2005

  2. Automatic Route Selection (ARS) • A feature that routes outbound calls Sunturn Proprietary

  3. Benefits of ARS • Flexibility of routing outbound calls with primary & backup routes • Utilizes your low-cost outbound solution • Prevents toll fraud • Allows toll restrictions on end-user telephones Sunturn Proprietary

  4. 1 2 3 4 5 6 7 8 9 * # 0 Sample ARS Call • Extension 4994 dials a local number: 9, 3037344978 Sunturn Proprietary

  5. Steps In ARS Call • Feature Access Code (9) • Dialed Number 303-734-4978 • ARS digit analysis table • Route Pattern • Facility Restriction Level (FRL) • Trunk Group • COR of station • Facility Restriction Level (FRL) Sunturn Proprietary

  6. Feature Access Code Sunturn Proprietary

  7. ARS Digit Analysis Table Sunturn Proprietary

  8. Route Pattern Facility Restriction Level Sunturn Proprietary

  9. Station Class of Restriction (COR) Sunturn Proprietary

  10. Class of Restriction Facility Restriction Level Sunturn Proprietary

  11. ARS Rule • The phone must have an FRL greater than or equal to the FRL on the route pattern to successfully complete the call Sunturn Proprietary

  12. ARS Call Flow (successful call) Sunturn Proprietary

  13. ARS Call Flow (sample denied call) Sunturn Proprietary

  14. Automatic Alternate Routing (AAR) • A feature that routes your in-network calls Sunturn Proprietary

  15. Benefits of AAR • Easy Use of Corporate Dial-Plan • Extension dialing between multiple locations • Utilizes your facilities to eliminate toll calls between locations Sunturn Proprietary

  16. Denver Calls Phoenix Phoenix Denver Extn 4011 Extn 7350 Sample Denver user calls Phoenix Tech Support x7350 Sunturn Proprietary

  17. Steps In AAR Call • Feature Access Code (8) • UDP does not require FAC • Dialed Number 7350 • AAR digit analysis table • Route Pattern • Class of Restriction (COR) Trunk Group • Class of Restriction Station Sunturn Proprietary

  18. Feature Access Code Sunturn Proprietary

  19. AAR Digit Analysis Table Closest match to dialed # Route Pattern Sunturn Proprietary

  20. Route Pattern Trunk Group FRL Sunturn Proprietary

  21. Station Class of Restriction Sunturn Proprietary

  22. Class of Restriction Facility Restriction Level Sunturn Proprietary

  23. Diagram of Call Flow Sunturn Proprietary

  24. ARS Partitioning • Allows different routing based on a group of users or specific phones Sunturn Proprietary

  25. Benefits of ARS Partitioning • Segmentation of trunk resources and user groups • Multi-user groups in one system • Eliminates billing issues • Departments/divisions access to their own trunk groups • Calling restrictions per time of day Sunturn Proprietary

  26. Steps In Partitioning • COR of phone (time of day #) • Time of Day chart (partition group #) • ARS Analysis (dialed # and route index #) • Partition Route Table (route index # defines which route pattern) • Route Pattern (trunk group & FRL) Sunturn Proprietary

  27. COR Time of Day Chart # Sunturn Proprietary

  28. Time of Day Partition Group # & Time 8AM to 5PM PGN #1 5:01PM to 11:59PM PGN # 2 Sunturn Proprietary

  29. ARS AnalysisDefines dialed # and Partition Route Index # Sunturn Proprietary

  30. Partition Route Table Route Index # and associated Route Pattern Sunturn Proprietary

  31. Route Pattern Dictates trunk group & FRL level Sunturn Proprietary

  32. Cleaning Crew Example • Ever wonder why there are calls at 11PM to foreign countries on your phone bill? Sunturn Proprietary

  33. Outbound Call 8AM to 5PM (successfully routed out) Sunturn Proprietary

  34. Outbound call 5PM to 11:59 (denied) Sunturn Proprietary

  35. Consultant Example • Are your consultants constantly bugging you for phone costs? Sunturn Proprietary

  36. Call to same # routes to different trunks Sunturn Proprietary

  37. Questions?

  38. Trivia • Who is credited with the following phrase: “Beer is living proof that God loves us and wants us to be happy”? Sunturn Proprietary

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