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PRODUCT MANAGEMENT. Marketing Management Session 6 and 7 October 10 and 17. SESSION OUTLINE (Oct.10). Brief review Theoretical concepts Managerial concepts Video: « Marketing a Product Range ». REVIEW. Planning the marketing strategy involves: Situation analysis and setting objectives
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PRODUCT MANAGEMENT Marketing Management Session 6 and 7 October 10 and 17
SESSION OUTLINE (Oct.10) • Brief review • Theoretical concepts • Managerial concepts • Video: « Marketing a Product Range »
REVIEW • Planning the marketing strategy involves: • Situation analysis and setting objectives • Market segmentation • Selecting target market(s) • Defining a positioning strategy • Developing the marketing mix
MARKETING MIX • Controllable variables: • Product • Price • Promotion • Place
MARKETING MIX Price Product Place Promotion
MARKETING MIX Engineering Price Product Accounting/ Finance Place Promotion Operations Sales
THEORETICAL CONCEPTS • Definition of a product • Product classifications (see Exhibit 9-4 and 9-5, pp. 304 and 309) • Product life cycle
DEFINITION OF A PRODUCT Central product Tangible product Augmented product
CLASSIFICATION OF CONSUMER GOODS See Exhibit 9-4, page 304
CLASSIFICATION OF BUSINESS PRODUCTS See Exhibit 9-5, page 309
INTANGIBLE GOODS • Simultaneous consumption and production • Wide variations in demand over short periods of time • Many different types of services: • continuous services (electricity, telephone) • produced by a person (banking) • produced to a person (doctor, hairdresser)
MANAGERIAL DECISIONS • Elements of the product: • physical attributes • brand name and logo • packaging and colours • format • labelling • guarantees, after-sales service
MANAGERIAL DECISIONS • Managing an existing product line • Developing and introducing new products • Organizing the marketing department
NEXT SESSION • Product life cycle • New product introductions • Case discussion: Cineplex Odeon • Review for mid-term exam