1 / 7

The Role of Technology and Communications in a Crisis

This presentation explores the technologies most likely to be used during a crisis, their functionalities during such situations, and factors to consider before a crisis occurs. It emphasizes the importance of alternate communication methods, redundancy in key technologies, and clear communication plans. The audience is urged to discuss public safety exceptions with cellular carriers.

stooley
Download Presentation

The Role of Technology and Communications in a Crisis

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Role of Technology and Communications in a Crisis Presentation to San Joaquin County Public Information Officers Jerry Becker Information Systems Director County of San Joaquin September 23, 2009

  2. Presentation Agenda • Review of technologies most likely to be used during a crisis • Will the technologies work as I expect? • Factors to consider before the crisis occurs

  3. Technologies • Cellular Telephones • Texting / Instant Messaging • Push-to-Talk • High-speed Wireless • Internet • Email • Landline-based Telephones • Radio Communications

  4. Will the Technologies Work During a Crisis? • Cellular technologies are often saturated for the first 10-12 hours • Landline-based technologies are often impacted • Government owned infrastructure is usually functional – depending on crisis • Internet traffic will be slower than normal • Email functionality is usually available

  5. Factors to Consider • Your crisis plans should anticipate the need for alternate communication methods / technologies • Redundancy in your key technologies (Radio, Email, etc) should exist • Crisis plans / communication plans should clearly outline what methods are primary and fail-over • If you qualify for public safety exceptions, discuss with your cellular telephone carrier

  6. Questions?

  7. Thank You Slides available at www.sjgov.org/ISD

More Related