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MIS-374 Root-Cause Analysis. Root Cause Analysis for Consultants. Root-Cause Analysis for Consultants. This is a fundamental part of a consultant’s job and a key skill we look for in our candidates and employees. Who uses this?
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Root-Cause Analysis for Consultants This is a fundamental part of a consultant’s job and a key skill we look for in our candidates and employees • Who uses this? • The entire consulting team, from entry level all the way to Partner • When is it used? • Everyday! • Why do we use it? • To provide insight into issues that companies face
How We perform Root-Cause Analysis Use a standard methodology that provides a consistent approach to address a company’s issue • Identify issues faced by company • Determine scope of project/issue • Gather business requirements and perform analysis Symptom(s) Problem(s) Solutions Objective(s) Performance criteria
Example: Root-Cause Analysis Background: Global multi-billion dollar manufacturing/ distribution company has implemented an Accounts Receivable system