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Companies Do Have The Right To Monitor Employee Behavior Online in the Work place

Companies Do Have The Right To Monitor Employee Behavior Online in the Work place. Devin La Voice CIS 1055 Sec 03. Internet Usage & Privacy Policy. Has a summary of limitations and network use An agreement not to waste/damage computer resources “No expectation of privacy” statement

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Companies Do Have The Right To Monitor Employee Behavior Online in the Work place

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  1. Companies Do Have The Right To Monitor Employee Behavior Online in the Work place Devin La Voice CIS 1055 Sec 03

  2. Internet Usage & Privacy Policy • Has a summary of limitations and network use • An agreement not to waste/damage computer resources • “No expectation of privacy” statement • Has a disclaimer to warn employees of consequences of violations and to protect company from liability • Updated as technology changes • Sample Policy: Company computers, company files, the e-mail system, Internet access, and the software furnished to employees are company property and are to be used for business only, and not for personal use

  3. How Companies Monitor Employees • Snooping Applications: • iOpus Star Pro, Net Observe, Spector Pro, TrueActive Software’s WinWhatWhere • Send regular e-mail reports of usage • Log keystrokes • Log visited websites • Take screen shots • View Transcripts of chat sessions • Video tape job functions

  4. Percent of Surveillance Type Used *EmployeeIssues.com

  5. Employee Rights • Counter snooping programs: SpyDetect • Supposed to inform employees of monitoring • Upon hiring, signing a contract/policy agreement, memos, training sessions, message upon boot-up • Video surveillance can’t film in changing/locker rooms, smoking areas, or even employees lounges- no audio • Public Sector has rights with search and seizure • Rights to personal belongings, privacy of mail, phone calls, and voicemail • Can join groups: • ACLU, National Work Rights Institute, Workplace Fairness

  6. Company Statistics (85% of employers inform their employees of monitoring) • 10% use video surveillance for select job functions; 6% video all employees • 30-40% of employee internet use is not work related • 92% of online stock trading occurs at work • 46% of online holiday shopping occurs at work • 70% of traffic to pornographic websites occur between 9am-5pm I’ll take an early lunch break *TechRepublic.com

  7. Company Reasons • 1 visit to 1 website can crash an entire system • Easy to find culprits • Relatively inexpensive • Cuts down loss of productivity • Eliminates threats of viruses from downloaded material • Has evidence in sexual harassment and/or discrimination charges • Frees company of LIABILITY

  8. What the Courts Say… • In cases of employee v.s employer • Clearly and properly documented the policy • Pre-warned of consequences of violation • Disciplined all other employees the same • Respected basic rights • Serious of the violation • Basically…. • It’s their computers, their terminals, their resources, and their money that they give you to do your job.

  9. Any Questions?

  10. References • Kamando, Kim. “Why You Need a Company Policy on Internet Use”. Microsoft Small Business Center. 18 November, 2008 <http://www.microsoft.com/smallbusiness/resources/management> • “A Sample Company Policy on E-mail and Internet Usage”. American Bar Association. 18 November, 2008 < http://www.abanet.org/buslaw/blt/ndpolicy1.html> • “Creating and Maintaining a Fair Internet Policy”. BUR.com. 18 November, 2008 <http://hr.blr.com/bur_shared/topic/internet.policy.cfm> • Harleng, Susan. “Stamp Out Personal Use of Company Internet Access, or… the Policy Everyone Loves to Ignore”. TechRepublic. 22 September, 2008. 18 November, 2008 <http://blogs.techrepublic.com/project-management> • “Company Policy Violation”. EmployeeIssues.com. 18 November, 2008 <http://employeeissues.com/policy.violation.html> • Wulffson, Todd. “Features-Internet Usage Policies in the Workplace”. LLRX.com. 4 January, 2008 <http://llrx.com/features/wulffson1.html> • “Employee Workplace Privacy Rights”. EmployeeIssues.com. 18 November, 2008 <http://employeeissues.com/workplace_privacy.htm> • “Is There Privacy in the Workplace?”. Privacy Rights Clearing House. July 2008. 18 November, 2008 <http://www.privacyrights.org/fs/fs7-work.htm> • Osborn, Alice. “Respecting Employee Privacy Rights in the Workplace When Using Video Surveillance”. 17 August, 2007. 18 November, 2008. <http://www.video-surveillance-guide.com/employee-privacy-rights-in-the- workplace.htm>

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