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National Council of Self Insured Employers Max Koonce Sr. Director Risk Management Walmart Stores, Inc.

National Council of Self Insured Employers Max Koonce Sr. Director Risk Management Walmart Stores, Inc. Walmart U.S. (approx. 1,400,000 associates) 4,005 Walmart Retail Stores 602 Sam’s Clubs 142 Distribution Centers. Walmart International (approx. 800 ,000 associates)

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National Council of Self Insured Employers Max Koonce Sr. Director Risk Management Walmart Stores, Inc.

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  1. National Council of Self Insured Employers Max Koonce Sr. Director Risk Management Walmart Stores, Inc.
  2. Walmart U.S. (approx. 1,400,000 associates) 4,005 Walmart Retail Stores 602 Sam’s Clubs 142 Distribution Centers Walmart International (approx. 800,000 associates) 6,148 Retail Units 27 Countries Walmart Stores, Inc. is comprised of:
  3. The Walmart Property & Casualty Focus: Workers’ Compensation ensure associates that suffer work injuries: Receive prompt and appropriate medical care that is focused on their recovery and return to gainful employment; Receive prompt and appropriate disability benefits; Compliance. General Liability Program ensure all customers claims are: Addressed promptly and appropriately while recognizing the importance of our customers in the retail environment; Compliance.
  4. To ensure continual evolution of the program it must allow for: Flexibility Scalability Sustainability All tools must act as “enablers” to allow your property and casualty program to pursue overall company objectives.
  5. Program structure allows Walmart to concentrate on our associates and customers through: Self Administration RMIS Risk Control Process Improvement Casualty Reserve Review - Q1 FY15
  6. Administering claims through our wholly owned subsidiary TPA helps ensure: Appropriate claims management by: Data integrity: Owning the process Experience in best practices between in-house TPA and outside TPA vendors Compliance focus Direct relationship between operations and risk management Accuracy Analysis Functional Casualty Reserve Review - Q1 FY15
  7. Risk Control, although not part of our Risk Management Team, is an integral partner that focuses on: Safe place to work / safe place to shop Accident prevention Risk Control Post accident support Accident investigation Casualty Reserve Review - Q1 FY15
  8. Process improvement involves: Utilization of real-time data from all aspects to drive: Coverage Decisions Workflow process improvement Trend analysis Casualty Reserve Review - Q1 FY15
  9. Workflow Process Improvements: Casualty Reserve Review - Q1 FY15
  10. Workflow Process Improvements: Casualty Reserve Review - Q1 FY15
  11. Workflow Process Improvements: Casualty Reserve Review - Q1 FY15
  12. Trend Analysis: Casualty Reserve Review - Q1 FY15
  13. Coverage Analysis: Casualty Reserve Review - Q1 FY15
  14. In conclusion, our program structure: Works with our business model Allows for optimum focus on our customers and our associates Ensures that we capture and evaluate the data to drive improvement Casualty Reserve Review - Q1 FY15
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