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ARIZONA PUBLIC SAFETY BROADBAND PROGRAM BI-MONTHLY WORKING GROUP CALL 02-07-2019

This article provides updates on the adoption of the Nationwide Public Safety Broadband Network, including the deployment of Band 14, the establishment of the Statewide Interoperability Executive Council, and the readiness assessment of Public Safety Answering Points (PSAPs). It also discusses the education and outreach efforts for 5G technology.

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ARIZONA PUBLIC SAFETY BROADBAND PROGRAM BI-MONTHLY WORKING GROUP CALL 02-07-2019

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  1. ARIZONA PUBLIC SAFETY BROADBAND PROGRAM BI-MONTHLY WORKING GROUP CALL 02-07-2019 NATIONWIDE PUBLIC SAFETY BROADBAND NETWORK

  2. AGENDA Adoption Update SIEC Update PSAP Readiness Assessment Update 5G Education and Outreach 2019 DPS Pilot Update

  3. FirstNet Adoption Update

  4. Band 14 • AT&T officials expect greater FirstNet adoption as Band 14 deployment remains ahead of schedule • Written by Donny Jackson (https://urgentcomm.com/author/donald-jackson/) 30th January 2019 • https://urgentcomm.com/2019/01/30/att-officials-expect-greater-firstnet-adoption-as-band-14-deployment-remains-ahead-of-schedule/ • Aggressive coordinated deployment of 5G and Band 14 • 40% of band 14 deployed as of December 31, 2018

  5. Governance Request • Establish Statewide Interoperability Executive Council • Encompass all first responder disciplines at all levels of government; State, County, Local • All platforms • LMR • Broadband • 9-1-1/NG9-1-1 • Request submitted to Governor’s Office Friday, August 31

  6. GOVERNANCE - OUTCOMES • EXECUTIVE ORDER ESTABLISHING SIEC • STATEWIDE INTEROPERABILITY COORDINATOR • PRIMARY POINT OF CONTACT • ESF 2 • NECP • UPDATED SCIP • LAST UPDATED AUGUST 2016

  7. PSAP Planning Document

  8. Emergency Communications “Ecosystem” – Legacy (Voice) Call Dispatch LMR Call Delivery Landline/Cell/VoIP Call Processing CPE/CAD State & PSAPs State 911Authority State 911Authority Originating Service Providers PSAP Operations First Responders

  9. Emergency Communications “Ecosystem” – Future

  10. 2017 Assessment

  11. Our Approach Developed PSAP Readiness Continuum Survey • Governance • Operations • Technology • Human Resource Management • Interworking Policies • Motivation Survey sent to 88 PSAPs • 32 completed surveys received

  12. Our Approach Conducted interviews with 8 PSAP’s City of Chandler Police Department City of Tempe Police Department Flagstaff Police Department Gila County Sheriff’s Office Hualapai Tribe Department of Emergency Services Maricopa Region 911 Yavapai County Sheriff’s Office Tucson Fire Department

  13. Findings • Different levels of FirstNet awareness and interest • Majority of agencies reported and assessed in the minimal to limited readiness range In all areas discussed • Some early adopters at full readiness in areas of governance, agency authority and stakeholder communications • The primary wireless carrier used for mobile data is Verizon • Several participants reported issues with AT&T coverage • Three constraints were identified that affect some or all of the PSAPs where interviews were conducted: • Delay in developing interfaces between FirstNet, NG911 and technologies used in the PSAP • Workforce requirements levels and the impact of introducing new technology • Funding priorities and lack of funding

  14. PSAP FirstNet Planning Continue to engage PSAP mangers and technical staff during the deployment of FirstNet and convene a technical working group to develop plans for integration with FirstNet. Determine essential steps to integration of FirstNet with PSAPs in conjunction with NG911 to provide basic wireless data services, interoperability with existing LMR voice radio system, and interoperability of PTT on LTE with other public safety entities. Develop a plan that details the necessary steps that are required to integrate a multimedia content system the purpose of which is to capture, route, display, and archive images, text and video content and to integrate with the CAD system to affiliate content with an incident record. What’s next…

  15. In short… • Examine current technology such as: • CAD • Starting outreach to CAD vendors • CPE • ESINet • Talk with AT&T about PSAP connectivity • Conversations have begun • Develop a high level planning document for PSAP integration with NPSBN

  16. What Will 5G Mean? Significantly higher speeds Significantly lower latency Eliminate need for wi-fi All in all, a game changer https://9to5mac.com/2018/12/09/5g-explained This Photo by Unknown Author is licensed under CC BY-SA

  17. Next Generation First Responder

  18. Education and Outreach 2019 • March 27 – FirstNet forum held at Phoenix Fire • Informational session about status of FirstNet • Panel discussion concerning current use of broadband • Registration flyer coming soon • July – Law Enforcement Summit in Flagstaff • August 22 – PSAP Forum • January 2020 – Wrap up forum

  19. PTT PILOT PROJECT UPDATEDPS

  20. Kevin Rogers Program Manager – Emerging Technologies Technical Services Division Arizona Department of Public Safety karogers@azdps.gov

  21. Items of Interest • State money will provide personal alarm systems to 4,000 teachers, staff members • Watertown Daily Times (NY) – December 4, 2018

  22. QUESTIONS • Karen Ziegler • Karen.Ziegler@azdoa.gov • Scott Neal • scottneal@mcp911.com • 814-470-0189 • Amos Chalmers • ac403g@att.com • 602-245-7976 Arizona Public Safety Broadband

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