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TC 1600 Customer Service Center

TC 1600 Customer Service Center. We are here to serve you!!! Monday-Friday 8:30 am- 5:00 pm CM1 7D04 308-0197 308-0198. Who Are We??. A centralized Point of Contact for problem resolution A staff of specialized customer service reps We provide efficient problem resolution.

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TC 1600 Customer Service Center

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  1. TC 1600 Customer Service Center We are here to serve you!!! Monday-Friday 8:30 am- 5:00 pm CM1 7D04 308-0197 308-0198

  2. Who Are We?? • A centralized Point of Contact for problem resolution • A staff of specialized customer service reps • We provide efficient problem resolution

  3. TC 1600 Customer Service Center Products and Services • Supply copies of items missing from office mailings • Assist in locating or obtaining replacement copies of lost papers • One-stop shop for timely problem resolution • Answer questions • Answer status letters

  4. CSC Products and Services • Improve internal efficiency • Improve access to abandoned and patented files • Spring Cleaning • Inventory • Improve the efficiency and accuracy of application processing

  5. Renee Pettus Yvonne Brown

  6. How can you reach us? CM1-7D04 703-308-0197 703-308-0198

  7. Give us your feedback • Helen Childs 703-308-4549 helen.childs@uspto.gov • Paula Hutzell 703-308-4310 paula.hutzell@uspto.gov • John LeGuyader 703-308-0447 john.leguyader@uspto.gov

  8. Reception Desk • Receptionists: Julia Batts Stephan Campbell • Telephone Numbers: 708-308-1234 703-308-0196

  9. Reception Desk Services • Receipt of hand-carried papers • Meet and greet the public • Answer general telephone status inquiries • Requests for access to files

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