Acquisition and Acquisition Strategies of the Department of Veteran Affairs

1. Acquisition and Acquisition Strategies of the Department of Veteran Affairs John JenningsRobert W. ThomaleAmy PittsJoyce M. WardJanuary 2006

2. Table of Contents • Introduction • Study Objective • Study Approach • Veterans Health Administration (VHA) • Veterans Integrated Service Networks (VISNs) • Key VISN Personnel: Roles and Responsibilities • Generic Procurement Process • Common VISN Service Requirements

3. Table of Contents (Continued) • VISN Reports • VISNs 1 through 23 • Summary • Observations • Common Interview Responses • Summary of VA Socioeconomic Accomplishments • VA Service-Disabled Veteran-Owned Small Business Socioeconomic Accomplishments • Potential Marketing Strategy

4. Introduction: Study Objective • Obtain actionable information regarding the VA acquisition function • Comprehensive review to support VA National Account Manager Services (VA NAMS) initiative • Focuses on VHA—decentralized VA entity with greatest number of procurement opportunities • Report provides at the VISN level • Points of contact for requirements and acquisition function • Spend authority, existing contracts, and construction activities • Future plans with respect to the acquisition function

5. Introduction: Study Approach • Established baseline at VISN level • Identified publicly available information • VHA is more reluctant than other agencies to publish “public” information • Hired Robert Thomale, former Chief of Acquisition and Material Management for the North Texas VA Health Care Center • Relied on his knowledge and contacts • Filled in information gaps by • Working the phones • Making Freedom of Information Act (FOIA) requests to reticent VISN officials • Data accuracy

6. Veterans Health Administration (VHA)

7. VISN 1 New England Healthcare System VISN 2 Healthcare Network Upstate New York VISN 3*NY/NJ Veterans Healthcare Network VISN 4 Stars & Stripes Healthcare Network VISN 5 Capitol Health Care Network VISN 6*Mid-Atlantic Health Care Network VISN 7 Southeast Network VISN 8 Sunshine Healthcare Network VISN 9*Mid South Healthcare Network VISN 10 Healthcare System of Ohio VISN 11*Veterans In Partnership VISN 12*Great Lakes Health Care System VISN 15*Heartland Network VISN 16 South Central Health Care Network VISN 17 Heart of Texas Health Care Network VISN 18 Southwest Health Care Network VISN 19*Rocky Mountain Network VISN 20 Northwest Network VISN 21 Sierra Pacific Network VISN 22*Desert Pacific Healthcare Network VISN 23 Midwest Health Care Network Introduction:Veterans Integrated Health Networks (VISNs)

8. VISN-Wide Responsibilities Network Director Chief Logistics Officer Network Contracting Manager (NCM) Contracting Personnel Facility-Wide Responsibilities Facility Director Chief, Acquisition and Material Management (A&MM) Requirements Developers Purchase Card Coordinator (PCC) Introduction: Key VISN Personnel: Roles and Responsibilities

9. Generic Procurement Process

10. Introduction:Common VISN Service Requirements • Custodial • Grounds maintenance • Uniform • Laundry • Escort • Telephone operator • Mail room

11. VISN Report • For each VISN, we provide • An introductory chart • A VISN leadership chart • An acquisition workforce chart • Charts for all major facilities within the VISN • An interview summary

12. VISN 1 New England Healthcare System 200 Springs Road, Building 61Bedford, MA 01720; (781) 687-3400 P A G E 12

13. VISN 1Leadership

14. VISN 1Acquisition Work Force

15. VISN 1Acquisition Work Force (Continued)

16. VISN 1VA Connecticut Healthcare System, West Haven Campus

17. VISN 1Edith Nourse Rogers Memorial Veterans Hospital, Bedford MA

18. VISN 1VA Boston Healthcare System, Boston, MA

19. VISN 1Togus VA Medical & Regional Office Center, Augusta, ME

20. VISN 1VA Medical Center, White River Junction, VT

21. VISN 1Providence VA Medical Center, Providence, RI

22. VISN 1Northampton VA Medical Center, Leeds, MA

23. VISN 1Manchester VA Medical Center, Manchester, NH

24. VISN 1Interview Highlights • How familiar are you with JWOD, and how would you assess the level of support for JWOD in your VISN? • In the scheme of competing priorities, where does JWOD stand in your VISN relative to the other socio-economic goals? • What barriers to JWOD do you see in your VISN?

25. VISN 2Healthcare Network Upstate NY P.O. Box 8980Albany, NY 12208-0980(518) 626-4722 P A G E 25

26. VISN 2Leadership

27. VISN 2Acquisition Work Force

28. VISN 2Acquisition Work Force (Continued)

29. VISN 2VA Medical Center, Albany, NY

30. VISN 2VA Medical Center, Bath, NY

31. VISN 2VA Medical Center, Canandaigua, NY

32. VISN 2VA Medical Center, Syracuse, NY

33. VISN 2Western New York Healthcare System

34. VISN 2Interview Highlights • How familiar are you with JWOD, and how would you assess the level of support for JWOD in your VISN? • In the scheme of competing priorities, where does JWOD stand in your VISN relative to the other socio-economic goals? • What barriers to JWOD do you see in your VISN?

35. VISN 3 NY/NJ Veteran Healthcare Network 130 W. Kingsbridge Road, Building 16Bronx, NY 10486(718) 741-41100 P A G E 35

36. VISN 3Leadership

37. VISN 3Acquisition Work Force

38. VISN 3VA Medical Center, Bronx, NY

39. VISN 3NY Harbor Healthcare System, Brooklyn Campus

40. VISN 3VA Hudson Valley Healthcare System, Montrose, NY

41. VISN 3VA Medical Center, Northport, NY

42. VISN 3VA New Jersey Healthcare System, East Orange, NJ

43. VISN 3Interview Highlights • How familiar are you with JWOD, and how would you assess the level of support for JWOD in your VISN? • In the scheme of competing priorities, where does JWOD stand in your VISN relative to the other socio-economic goals? • What barriers to JWOD do you see in your VISN?

44. VISN 4Stars & Stripes Healthcare Network C/O VA Medical CenterDelafield RoadPittsburg, PA 15240(412) 784-3939 P A G E 44

45. VISN 4Leadership

46. VISN 4Acquisition Work Force

47. VISN 4Acquisition Work Force (Continued)

48. VISN 4James E. Van Zandt VA Medical Center, Altoona, PA

49. VISN 4VA Medical Center, Butler, PA

50. VISN 4Louis A. Johnson VA Medical Center, Clarksburg, WV