Welcome to Take your Meetings from Good to GREAT!

1. Welcome to Take your Meetings from Good to GREAT!

2. ObjectiveTo provide you with tools and techniques to ensure your meetings pay off in results.

3. Group Work

4. Group Work

5. Your Meeting Facilitation Challenges

6. Your Meeting Challenges • Staying on track • Getting through the agenda • Ensuring participation • Managing difficult behaviours/personalities • Ensuring people ‘show up’. • Follow-through on commitments

7. Agenda • The Meeting Leader’s 5 Responsibilities • The Vital Agenda • The Meeting Facilitation Map • A Facilitator’s Power Tool: Meeting Agreements • The Generating and Organizing Ideas Technique • Steps to Achieving Consensus • Commitments to Action

8. The 5 Basic Responsibilities • Clarify objectives • Keep on track (topic and time) • Ensure full participation • Clarify points/ideas • Recap and ensure commitments to action

9. The Vital Agenda

10. The Vital Agenda

11. The 5 Basic Responsibilities • Clarify objectives • Keep on track (topic and time) • Ensure full participation • Clarify points/ideas • Recap and ensure commitments to action

12. The Facilitation Map

13. The Facilitator’s Role As the facilitator, my responsibility is to ensure we work well together and meet the objectives of the meeting. In order to do that, there may be times when I invite you to participate, ask you to clarify comments, or stop the discussion if it is getting off track or running over time.

14. The Facilitation Map

15. Meeting Agreements Page 12

16. We agree to…. • Arrive on time and prepared. • Wear our team’s hat and not our individual hat. • Listen to each other without interrupting. • Respect everyone’s ideas and opinions • Voice our concerns in the meeting and not after. • Follow through on our commitments. • Keep Sam informed if deadlines will be delayed.

17. Meeting Agreements • Allow participants the opportunity to consider productive behaviours. • Provide the opportunity to acknowledge and discuss issues or negative behaviours. • Clarify participants’ expectations of one another. • Emphasize that the success of the meeting is a shared responsibility. • Create group guidelines for the facilitator to lead the group more effectively.

18. Meeting Agreements Work When They: • Are developed by the group. • Describe visible behaviours. • Are agreed to. • Are used.

19. Generating and Organizing Ideas Technique • Silent generation of ideas. • Round robin feedback of ideas. • Group clarification and discussion of each recorded idea. • Consensus/prioritize ideas. • Commitments to Action

20. Benefits of GOIT • Provides structure • Increases # of ideas generated • Increases participation • Prevents monopolistic discussion • Promotes unique/creative thinking • Improves the quality of the decision • Increases buy-in/support for decisions

21. Facilitating Quality Decision Making • One person makes the decision. • Majority vote of the group determines the decision. • The decision is made by group consensus.

22. Definition of Consensus Consensus is agreement to supportthe decision.

23. How Do You Achieve Support?

24. Steps to Consensus • Determine if consensus is required. • Define consensus (what support means). • Agree on a back-up plan. • Use tools to structure the process (GOIT, Multi-voting, Meeting Agreements). • Recap and confirm support.

25. Recap • The Meeting Leader’s 5 Responsibilities • The Vital Agenda • The Facilitation Map • Meeting Agreements • The GOIT • Steps to Achieve Consensus

26. Commitments to Action