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Lisa Furr Relay Nevada Account Manager Kirk Stein Relay Nevada Outreach Coordinator

In-depth analysis and highlights of Nevada Relay's outreach efforts from 2016 to 2017, including call traffic reports and upcoming activities. Goals, accomplishments, and partnerships showcased.

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Lisa Furr Relay Nevada Account Manager Kirk Stein Relay Nevada Outreach Coordinator

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  1. Relay Nevada TRS Call Traffic and Outreach Reports Lisa Furr Relay Nevada Account Manager Kirk Stein Relay Nevada Outreach Coordinator

  2. Nevada TRSAverage Answer Seconds2016 – 2017 Contract YTD

  3. Nevada TRSPercent Answered within 10 Seconds2016 – 2017 Contract YTD

  4. Nevada TRSSession Minutes by Jurisdiction2016 – 2017 Contract YTD

  5. Nevada TRS Intrastate & InterstateSession Minutes2016 – 2017 Contract YTD

  6. Nevada TRS Session Minutesby Inbound Method2016 – 2017 Contract YTD

  7. CapTel Call Traffic Report

  8. Nevada CapTelAverage Answer Seconds2016 – 2017 Contract YTD

  9. Nevada CapTelPercent Answered within 10 Seconds2016 – 2017 Contract YTD

  10. Nevada CapTelSession Minutes by Jurisdiction2016 – 2017 Contract YTD

  11. Nevada CapTel Intrastate & InterstateConversation Minutes2016 – 2017 Contract YTD

  12. Nevada CapTel Session Minutesby Inbound Method2016 – 2017 Contract YTD

  13. Marketing/Outreach Briefs 1st & 2nd Quarter, 2016 - 2017 Quarterly Outreach Included: • 30 Presentations • 14 Exhibits • 6 One on One Visits • 6 Meetings • 19 Field Visits • 6 Networking • 2 Sponsorships

  14. Marketing/Outreach Briefs 1st & 2nd Quarter, 2016 - 2017 Quarterly Highlights • Seniors and Law Enforcement Together (SALT) • National Association of Social Workers Lifestyle Intervention Convention • Deaf Center of Nevada Sponsorships • Public administrator and guardian in-service presentation

  15. Hamilton Programs • Deaf Community Leader Award • Presented to David Daviton • Hamilton High School Scholarship • Applications accepted through March 1, 2017 • Better Hearing and Speech Month Award • Nominations due April 3, 2017

  16. Marketing/Outreach Briefs Upcoming Activities • Credited CU class for Clark County School District teachers • Senior Service Provider Forum with SALT • Taste of Technology Fair

  17. Marketing/Outreach Briefs 2017 Nevada Outreach Goals • Local and State Government • Business • Relay Business Training for the Bank Call Centers and Hotels • Senior Citizens • Audiologists (Northern Nevada)

  18. Marketing/Outreach Briefs 2017 Outreach Goals Cont. • Education • Non-Profit Organizations/Groups • General Public • Spanish Speaking • Health Home Care • Speech Disabled

  19. Relay is about Connecting People How can we better connect with you? Questions?

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