Session Learning Objectives Facilities and Grounds by Harry Lorick

1. Session Learning Objectives Facilities and Groundsby Harry Lorick • Identify the benefit of facilities and grounds to the public • Analyze the requirements for clear maintenance standards • Compare the elements of preventative maintenance schedules • Discuss principles of engaging the public and users in maintenance

2. The Benefits are……………… PERSONAL SOCIAL ECONOMIC ENVIRONMENTAL

3. Provide recreational experiences • Increase cultural unity • Promote health and wellness • Strengthen community image and sense of place • Support economic development • Protect natural resources • Strengthen safety and security

4. Maintenance Standards • Levels of Service = Resources $$ • Establish decision points with staff and policy makers • Develop budgets • Develop work plans • Used in contracting specifications • Used in employee development and evaluation

5. Maintenance Standards - Grounds & Park Maintenance • Plant materials • Turf • Irrigation • Annual color • Playgrounds and Courts • Disease/pest control • Water management • Specialized fields

6. Maintenance Standards- Buildings and Facilities • Custodial - Do you do windows? • Preventative • Response time for repairs

7. Preventative Maintenance Schedules • Estimated costs of repairs and correcting current deficiencies • Condition assessment • Forecast future costs – renovation, replacement • Maintain data • Develop plan

8. Class Exercise Thinking about your own personal experiences using public buildings, grounds and parks, what are the things you look for that tell you this is a quality operation, that you will have a positive experience, and that you are safe? Brainstorm and share with the group.

9. Engaging the Public and Facility Users in Maintenance The good, the bad and the ugly

10. Participation by Users and Residents • Web based interactive system for citizens to make staff aware of problems, ask questions, offer advice. http://govoutreach.com/ • Engage maintenance staff with existing user groups or advisory groups • Adopt-a-park concepts • Facility and Park Surveys

15. Jen whom I spoke with was as courteous and pleasant a person as anyone would hope to speak to. She was kind enough to personally call me back after finding out some additional information. The response to my request to have someone from the City take a look at my driveway was beyond my expectation. The write-up/explanation of their findings was very detailed and exactly what I needed. At the speed that our city is growing I am very impressed that one can still get this kind of service/response.

16. Resources California Park and Recreation Society – www.cprs.org Association of Higher Education Facilities – www.appa.org Building Owners and Managers Association http://www.bomaoeb.org/education.html Sports Turf Managers Association http://www.sportsturfmanager.org/ National Recreation and Park Association www.nrpa.org National Swimming Pool Foundation http://www.nspf.com/ National Center on Accessibility http://www.indiana.edu/~nca/ United States Access Board http://www.access-board.gov/ International Facility Management Association www.ifma.org National Program for Playground Safety http://www.playgroundsafety.org National Playground Safety Institute - also at www.nrpa.org